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Windows 7: Browser Hijack issue


15 May 2011   #1

windows 7 home premium
 
 
Browser Hijack issue

So awhile back i tried to get on internet explorer, but everytime i got on, it redirected me to a page that couldnt be found. even when i typed in a different website, it would start to go there, and then be redirected. i have tried downloading other browsers from my flash drive, but both google chrome and mozilla had the same problem. i have also been running HijackThis CWShredder, to no avail. AVG and spybot both did not detect anything. This is sort of my last resort before i just wipe my computer clean and redownload windows 7, which i really dont want to do.



Oh and just additionl information, the web adress of the page that im redirecting to on internet explorer is

res://C:\Windows\system32\shdoclc.dll./navcancl.htm

Please post anything you think will work

My System SpecsSystem Spec
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15 May 2011   #2

Vista HP / Win7 RC build 7100
 
 

download and run the free version of malwarebytes Malwarebytes : Free anti-malware, anti-virus and spyware removal download

what version of IE ? Start it up without addons, could be a toolbar or other addon.
My System SpecsSystem Spec
15 May 2011   #3

windows 7 home premium
 
 

I will download the antimalware. i am running IE 9, but i have tried it on IE 8, with the same result.
My System SpecsSystem Spec
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16 May 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums MagikMaker. If after running MalwareBytes, the problem remains. You likely have some sort of infection. You may have to post a HijackThis log. I am not sure if any of our members do full HijackThis log analysis, but post in the Security forum and ask. If not, we can point you towards a dedicated HijackThis forum.

A Guy
My System SpecsSystem Spec
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 Browser Hijack issue




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