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Windows 7: Can't send e-mail using Windows Live Mail

17 Jun 2011   #1

Windows 7 Home Premium
 
 
Can't send e-mail using Windows Live Mail

I can receive e-mails but I cannot send any e-mails. When I press the new e-mail button this message pops up: A problem occured while trying to open this message. A problem has occurred. Please try again.

I have checked all of the server information. It is all correct. I am in an office with 4 other people and we all use the same e-mail provider. Noone else is experiencing this issue.

My System SpecsSystem Spec
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17 Jun 2011   #2

 

this might sound weird... Close live mail, then when you open live mail again... give it a minute or 2 to fully initialize before hitting the new mail button.

It takes a while for it to completely load and initialize it's .pst/.ost files. There are rumors that you can run Ccleaner against the apps and registry to help the issue (not proven).
My System SpecsSystem Spec
17 Jun 2011   #3

Windows 7 Ultimate SP1 64-Bit
 
 

Help is at hand via this link, you might want to give it a try:

Have a Windows Live Mail or Hotmail question? - Microsoft Answers
My System SpecsSystem Spec
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17 Jun 2011   #4

Windows 7 Home Premium
 
 

It doesn't sound weird but i have had the mail open all morning and it still does the same thing. Thanks for the suggestions though.

Quote   Quote: Originally Posted by brady View Post
this might sound weird... Close live mail, then when you open live mail again... give it a minute or 2 to fully initialize before hitting the new mail button.

It takes a while for it to completely load and initialize it's .pst/.ost files. There are rumors that you can run Ccleaner against the apps and registry to help the issue (not proven).
My System SpecsSystem Spec
17 Jun 2011   #5

 

try running: CCleaner - Download
Run the Application and Registry cleaner (while Windows live Mail is closed)
My System SpecsSystem Spec
04 Oct 2012   #6

windows 7 and vista premium
 
 

Its a windows firewall problem put wlm in the exceptions.
My System SpecsSystem Spec
04 Oct 2012   #7

windows 7 and vista premium
 
 

Sorry also goto internet options connections tab click on lan settings uncheck automatically detect settings.
My System SpecsSystem Spec
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 Can't send e-mail using Windows Live Mail




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