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Windows 7: Problems with Windows Live Mail

20 Jun 2011   #1

Windows 7 64 bit
 
 
Problems with Windows Live Mail

Today, I cannot open my email, either saved or new. New e-mail messages will download, but will not open. I get this message: "A problem occurred while trying to open this message. A problem has occurred. Please try again."

A few days ago, all was well. Has anyone had this before? What can I do to correct this problem?

Thanks
Rob

My System SpecsSystem Spec
.

20 Jun 2011   #2

Windows 7 Home Premium 64-bit, SP1
 
 

Quote   Quote: Originally Posted by maxfax View Post
Today, I cannot open my email, either saved or new. New e-mail messages will download, but will not open. I get this message: "A problem occurred while trying to open this message. A problem has occurred. Please try again."

A few days ago, all was well. Has anyone had this before? What can I do to correct this problem?

Thanks
Rob
Suggestions :

1. Install Malwarebytes anti-malwares program, and run it. It is one of the best in the business.
Here is the link for free malwarebytes :
Download Malwarebytes' Anti-Malware (free)

2. Run a system file check to look for and repair corrupt files.
SFC /SCANNOW Command - System File Checker

3. All else fails....
Copy down the account settiongs of your e-mail account > remove the account from WLM > reboot > open WLM again > re-configure the same e-mail account with the same settings.
Test to see if you can open mails now.
My System SpecsSystem Spec
20 Jun 2011   #3

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

You can also try a Repair of WLM. Go to Control Panel/Programs and Features and click on Windows Live Essentials and select repair.

Jim
My System SpecsSystem Spec
.


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 Problems with Windows Live Mail





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