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Windows 7: live hotmail crashing firefox

23 Jun 2011   #1
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 
live hotmail crashing firefox

whenever i try add a link in an email in hotmail using firefox it crashes firefox i keep getting not responding then it unfreezes and does it again ,it will eventually open the link box but hangs once i click ok.notably it is better in Ie9 but still is glitchy, there is no problem with yahoo mail.


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23 Jun 2011   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit
 
 

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23 Jun 2011   #3
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

thanks arc,i tried uninstalling silverlight then reinstalling but it hasn't fixed it it still crashes firefox
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23 Jun 2011   #4
Markmental

Windows 7 Home Premium 64-bit Service Pack 1
 
 

Quote   Quote: Originally Posted by boohbah View Post
thanks arc,i tried uninstalling silverlight then reinstalling but it hasn't fixed it it still crashes firefox
You might want to remove live hotmail and get the thunderbird email client. It supports hotmail and is comparable to outlook express. you could get it here
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23 Jun 2011   #5
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

julian,

Your hardware is sufficient for the job, thus, I'll pursue software.

Run CCleaner, both the Cleaner and Registry portions thereof, and don't fear the computer will not crash and burn. To calm all fears, CCleaner is going to ask you if you want to save a copy of the registry before it "cleans".

Now, to help me get an idea of what all is running, then do following:
LIST OF STARTUP PROGRAMS USING CCLEANER


CCleaner | Tasks icon | Startup tab | click on Save to text file button (bottom right side)

Using the PAPER CLIP icon in the top panel of a Message Reply window, attach the .txt file generated by CCleaner.
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23 Jun 2011   #6
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

Thanks for your advice chaps, surprisingly whatever the issue was it has resolved itself and no longer freezes firefox, i would say it was happening on both the desktop and the laptop so its possible the fault was at windows live end, anyhow im just glad it works now, i have trillian and it gives me email notifications and is set to open in firefox so it was a nuisance to start messing about reconfiguring not only a new email client but also trillian.
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23 Jun 2011   #7
Markmental

Windows 7 Home Premium 64-bit Service Pack 1
 
 

glad you got it fixed
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23 Jun 2011   #8
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

looks like i spoke too soon .its bloody started again
edit.......and has righted itself, PITA
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 live hotmail crashing firefox




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