Hello -
I have a Windows 7 computer with Explorer 8. In the top row, when I click on 'File' then 'Send' - the 'send link by e-mail' and 'send page by e-mail' tabs are both grayed out and I cannot do a thing with them. How do I solve this issue?
Thank you for your assistance.
Randy
In answer to your question, I don't know, but have you considered upgrading to Internet Explorer 9? I just checked your issue on my computer with IE9 and it worked just fine.
IE9 Download
Hello Randy and welcome to Seven Forums.
First, my usual disclaimer: I'm not an expert in anything! :)
Having said that I think you need to be using either Outlook or Windows Live Mail as your default email program. I don't use either of those programs and my links are also grayed out in IE8 (on an XP machine) and IE9 (my Win 7 machine.)
Hi - Thanks for your replies. Actually, these links were working just fine until recently. I do have Windows Live as my default e-mail but recently upgraded from the 2009 version to 2011. This issue existed previously and the person who initially set up my computer was able to resolve it easily, but I forget exactly what the steps were. It has something to do with going into control panel, then (relying on memory here) Network and Internet - and then check marking an item or two - something to do with default - but from there I get totally lost:) Thanks.
Depending on how recently things went downhill, you might be able to use System Restore to go back to a date/time prior to when the problem began.
System Restore
This isn't really a solution, but more of a comment. Nothing irks me or my users more than when a person insists on sending a page by e-mail, instead of a link. We have a few people who do this often, unfortunately.
Why not just copy the link from the address bar and paste it into an e-mail? This way, the link can be pasted how you want, where you want, before or after you give a description.
Hi - It's nothing so major that I would need to use systems restore. As to the comment on sending a page instead of a link - that is what I do (I just send links; not pages); often sending to myself if I see an article that I like or need for work (instead of saving in favorites). From what others are telling me it has something to do just checking off something in Explorer defaults - but can't seem to zero on what it is exactly. I had this issue a long time ago - and it was just a matter of checking off a box or two and the issue was solved
Last edited by Randy1212; 28 Jun 2011 at 13:11. Reason: Add more verbiage
Have a look at this tutorial :
Fix Send Page by E-Mail Option Grayed Out in Internet Explorer - The Winhelponline Blog
Edit : I use Windows Live Mail. So, I put a blue radio dot in front of Windows Live Mail.
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