Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: IE 8 not working correctly after IE 9 is uninstalled

30 Jun 2011   #1
Fyrebaugh

Windows 7 32 bit
 
 
IE 8 not working correctly after IE 9 is uninstalled

I am a computer tech that works with a wide variety of operating systems. However, a client of mine got a brand new HP with Windows 7 Professional 64-bit pre-installed. Everything was working, but he installed IE 9. Web applications were taking too long to load, so he uninstalled it using the add / remove programs.

This is where it gets interesting. IE 8 seems to work, until you try to download something interactively. For example I went to adobe.com and tried to install Acrobat Reader, the download would not begin.

I tried to install chrome, however the auto-install would not start. When I chose the standalone install for chrome, the direct link to download worked.

The customer uses webmail and in IE he can log into his email, view the emails, but can't delete. When he selects an email and clicks the delete button, the page refreshes, but the email is not deleted.

So I can't uninstall IE 8, I can only turn it off in the Windows Component applet, and I don't see a full install of IE 8 either. He needs IE for some of the web applications he is using in his business, so we need to get IE working. Any ideas of how to fully remove and reinstall IE 8?

Sincerely,

Matt


My System SpecsSystem Spec
.
30 Jun 2011   #2
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

You can't remove IE8.
With Windows 7 it is part of the OS.

SFC /scannow is worth a shot. Run it as Administrator. If it finds bad files but states it cannot fix them all type sfc /scannow into CMD and run it again up to 3-4 times to fix all the files.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
It sometimes will do so with multiple attempts.
Sometimes. Of course if it states no problems found no need to run it again.

A repair install would normally fix this with a Windows 7 disk.
Being an HP I will go with that all you have is recovery disks which will reinstall as it left the factory.

Others may post a better solution so a reinstall can be avoided if sfc /scannow does not work.

Mike
My System SpecsSystem Spec
30 Jun 2011   #3
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Should have remembered this the first posting.

Reset IE Here > http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html

Try Steps 2 and 3. If that doesn't help go to Step 4 and check mark "Delete all personal settings".
Wipes everything, add ons, forms, cookies everything that could be corrupted.


Also a good scan with Malwarebytes will not hurt. Malware can cause this problem. Free version is at top left at this link.
Here> Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer

Update after install and run the "FULL" scan.

I'm trying.
Mike
My System SpecsSystem Spec
.

01 Jul 2011   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Matt,
Re IE8.
I just "stumbled" across this -
Read the full article carefully to see if it is of any help / use to you.

It is written by a Microsoft Most Valuable Professional {MVP}
Quote:
There are plenty of problems with Internet Explorer on Windows 7. Though it is not official, I have got many complaints and comments on my other Internet Explorer troubleshooting articles/blogs. So I looked for a ready to use fix for IE8 problems on Windows 7. Also, I would recommend using IE8 32 bit version even on Windows 7 64 bit version. This will help you avoid Internet Explorer problems on Windows 7 as many software vendors are still trying to make their products (add-ons and plug-ins) compatible with IE8 x64.
Another area within the body of the article...

Quote:
How to Reinstall IE8 in Windows 7

If Reset does not work, you can reinstall Internet Explorer in Windows 7 to fix the problems. To reinstall IE8 in Windows 7, follow these steps:

1. Close all programs after saving your work as your computer may reboot after uninstallation.

2. Click Start, and then click Control Panel.

3. Under Programs and Features, click Uninstall a Program.

4. In the tasks pane, click Turn Windows Features on or off.

5. In the list of windows features, clear the check box next to Internet Explorer 8.

6. You receive a warning message in a pop-up window. Click Yes.

IE8 will be uninstalled and system may reboot. To install the Internet Explorer 8 again, use the above steps. This time, click to select the check box against Internet Explorer 8. Click on OK. You system will reboot to give you a working Internet Explorer.
Full article here including the comments people have made.

Troubleshoot and Reinstall Internet Explorer in Windows 7
My System SpecsSystem Spec
Reply

 IE 8 not working correctly after IE 9 is uninstalled




Thread Tools




Similar help and support threads
Thread Forum
RC6 MCE Remote Not Working Correctly
Hi guys, I have recently reinstalled win 7 on my HTPC and got it set up very nicely. I bought a new remote for it and it worked great for a few weeks. Recently a few of the buttons have stopped working. Mainly the back button and the volume up/down buttons. The batteries are fresh and the...
Media Center
Device manager not working correctly
Something happened to my device manager that is keeping it from operating correctly. When I select ANY device and select Update Driver Software, it does absolutely nothing. It does not bring up the window asking how you wish to look for drivers. If I select ANY device and select Uninstall it does...
Drivers
Usb keyboard not working correctly - win7 64-bit
guys please help , i just bought a usb keyboard and its not functioning well.. i used to have ps2 keyboard before this one but its now defective thats y i bought a new one . i have search everything on the web and it seems that the only way is to use a ps2 adapter.. im planning to buy 1 if u advice...
Hardware & Devices
Homegroup not working correctly
This is a wired connection issue. My ISP is Northland Cable of New Caney, TX My broadband connection type is cable. My Modem/Router Combo is ARRIS TG862. My firewall is Windows Firewall, antivirus is iolo System Mechanic Pro Version 11. My Homegroup comprises three computers, named CPU4, CPU7,...
Network & Sharing
Programs not working correctly
Woke up yesterday morning to find I could not sign on to the internet. Went to check email on MSN and it keeps telling me msn has stopped working. I also had to re check the box in connection settings for LAN and DSL or it would go to dial up. Went to Firefox and it said Firefox is already...
General Discussion
USB Hubs not working correctly
I have a couple of powered USB Hubs that work inconsistently. For simple stuff, such as transferring a file from one external drive to another, they generally seem to be OK, but when trying to do multiple transfers, they fail. They also seem to be inconsistant when seeking to link phones and so...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App