White Screen Firefox


  1. Posts : 3
    Windows 7 Home 64bit
       #1

    White Screen Firefox


    Hi,

    I've worked through several Windows 7 issues today - picture viewer not printing, libraries disappearing - and now I have the problem of Mozilla Firefox only loading a big white screen. I don't even have an address bar, bookmarks or error message of any sort. I DID do a system restore in an attempt to fix other issues. I hate to uninstall and reinstall firefox, because my bookmarks are important to my work. Any suggestions?

    Never Mind! I fixed it. Now i just have to fix Windows photo viewer issue.
      My Computer


  2. Posts : 1
    Vista 64
       #2

    Fix


    Hi, please post how you fixed it! I also have this issue after running a system restore.
      My Computer


  3. Posts : 3
    Windows 7 Home 64bit
    Thread Starter
       #3

    All I did was open a different browser and re-download the latest version. That fixed it immediately.
      My Computer


  4. Posts : 3
    Windows 7 Home Premium 32bit
       #4

    I too had a completely white screen when starting Firefox 39.0. No menu, no x to close the window, nothing at all. It appeared Firefox was somehow starting in full screen mode, and I have a blank screen as my home screen

    Edit: FF version added
    Last edited by Dick99999; 20 Jul 2015 at 12:16.
      My Computer


  5. Posts : 1,102
    OEM Windows 7 Ult (x64) SP1
       #5

    Dick99999 said:
    I too had a completely white screen when starting firefox. No menu, no x to close the window, nothing at all. It appeared Firefox was somehow starting in full screen mode, and I have a blank screen as my home screen
    Hi:

    This is actually a 4-year old topic based on a now-long-extinct version of Firefox.
    So it's unlikely anything suggested back then will be of much use now, with the current version.

    The first step would be to proceed stepwise through the STANDARD DIAGNOSTIC.

    If Mozilla safe mode (NOT Windows safe mode) & other steps suggested HERE (such as disabling hardware acceleration, as suggested) don't resolve the issue, then a more drastic (but helpful) step is the creation of new, plain, "vanilla" profile (with no installed extensions, no changes to preferences, etc.).
    (You don't lose the "old" profile, especially if you back it up first.)
    If that fixes the problem, then bookmarks can be imported from the old profile, and (one-by-one) extensions can be installed and preferences "tweaked".

    You might also want to check your plug-ins, such as Flash Player, and consider doing a clean upgrade to the current version...

    Let us know how it goes,
      My Computer


  6. Posts : 3
    Windows 7 Home Premium 32bit
       #6

    MoxieMomma said:
    [....]
    This is actually a 4-year old topic based on a now-long-extinct version of Firefox.
    So it's unlikely anything suggested back then will be of much use now, with the current version.
    [....]
    Let us know how it goes,
    I have added my FF version. And I found and posted a solution, hence my post in a [SOLVED] thread solving a quite similar issue.
      My Computer


 

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