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Windows 7: Windows Live Mail not working

12 Jul 2011   #1

W7 Home Premium SP1
Windows Live Mail not working

Having accomplished the change from Dual Boot Windows 7 and XP to Single boot Windows 7 (see my thread Problem reverting from Dual Boot to Single Boot) I am at a loss to understand why WLM is no longer functioning. It is almost as though WLM has been re-installed, but I certainly have not done that.

When I launch WLM I get an error message "Unable to send or receive messages for the ( account. The host '' could not be found. Please verify that you have entered the server name correctly.

Server: ''
Windows Live Mail Error ID: 0x800CCC0D
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 11004"

The server name is wrong, and having corrected it to '' (my ISP is Plusnet) and clicked on 'Send/Receive All email accounts' I then get a window: -
"Logon - ( Please enter your user name and password for the following server". This is already filled in with server name '' and dots for the password. I retyped the password in case the one pre-entered was wromg but after clicking OK the same Logon window keeps re-appearing.

When I set up WLM I did alter the location of the Store but at the moment cannot remember exactly where, but almost sure it was a sub-folder of Data Files folder on M: drive. When WLM opens the left-hand pane shows only one account ( ( together with Quick Views, Outbox and Storage folders, but there is no sign at all of the accounts I set up for myself and my wife and the very many sub-folders on both accounts.

Any thoughts on what has happened here and a solution to the problem would be welcome.

My System SpecsSystem Spec

12 Jul 2011   #2

Win7 H.Prem. 32bit+SP1

Hi Nosmas, in account properties, advanced tab, set as:-

Name:  RR.JPG
Views: 13
Size:  25.7 KB

My System SpecsSystem Spec

 Windows Live Mail not working

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