Solved I can't open https (secure website) after IE 9 install.

Patrick C

New member
I have installed IE 9 and reverted back to IE 8 at least 4 times - as I cannot open https:// sites such as www.chase.com. I am running 64 Bit Win 7 Professional on HP dv5-1125nr 64bit AMD machine that has 6GB of RAM and a partioned HD with lots of room. I have installed IE 9 and it displays most pages just fine, seems to be quicker as well. Just to be sure that there was no lingering effects I have reinstalled Windows, reinstalled all drivers, with the latest drivers available. During that process, with IE8 installed, I had quite a lot of problems getting Acrobat Reader, Adobe flash 64-bit, Adobe Flash 32 bit and Shockwave to download and install correctly. I even had trouble downloading those applications - What's up with that??(side issue?). I have read here and on the web and found indication that all of these last mentioned programs could contribute to IE 9 not working correctly. I have a large swap file, and sufficent Video. I am looking for any and all suggestions. I am running out of ideas and places to research this issue. Thanks to all for any suggestions.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv6t
OS
Windows 7 Home - 64 Bit
CPU
AMD A8-3510MX APU with Radeon(tm) HD Graphics
Memory
6 Gigabytes
Graphics Card(s)
1GB of DDR3 Memory 7ATI Radeon HD 3200 Graphics
Sound Card
Motherboard
Monitor(s) Displays
15.6 LCD
Screen Resolution
1280 X 800 - 32-bit Color
Hard Drives
600 Gig - C:\ 299 G ; D:\ 298 G ; E:\ 32 G
Cooling
Laptop sits on a Belkin stand with a cooling fan from USB.
Mouse
On-Board Laptop Synaptics (driver) Point device
Internet Speed
Broadband -Wireless Net Gear (B, G, & N)
Try this:

Open IE9.
On the menu bar go to Tools >Options >Advanced.
Scroll down to Security, and make sure "Do not save encrypted pages to disk" is unchecked.

If you have any add-ons try running IE9 with add-ons disabled.

About the Adobe problems:
Why doesn't Adobe Flash work in Internet Explorer?

Are all your Adobe products up to date?
Adobe reports “issues” with Flash 10.3 and IE9 | Ed Bott

Just tells the version: Adobe - Flash Player

Will tell version, and explain how to update:Find Flash Player version

The only tester I found to test Reader (PDF Files) is here at a Penn State University site: https://courses.worldcampus.psu.edu/public/diagnostics/Acrobat.html

And if you have Java: Verify Java Version


What version of IE9 are you using, 32 or 64bit? if it is 64 try the 32bit flavor, and vice versa.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Response to cannot open https//: sites in IE9

Thank You Anak. When I unchecked "Do not save encrypted pages to disk", IE 9 now works good. It displayed https//:www.chase.com after I logged in with my login / password. Thanks again. I have the latest Adobe Reader, Flash and I checked my install of Java. All are good.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv6t
OS
Windows 7 Home - 64 Bit
CPU
AMD A8-3510MX APU with Radeon(tm) HD Graphics
Memory
6 Gigabytes
Graphics Card(s)
1GB of DDR3 Memory 7ATI Radeon HD 3200 Graphics
Sound Card
Motherboard
Monitor(s) Displays
15.6 LCD
Screen Resolution
1280 X 800 - 32-bit Color
Hard Drives
600 Gig - C:\ 299 G ; D:\ 298 G ; E:\ 32 G
Cooling
Laptop sits on a Belkin stand with a cooling fan from USB.
Mouse
On-Board Laptop Synaptics (driver) Point device
Internet Speed
Broadband -Wireless Net Gear (B, G, & N)
Your welcome. That is good news! Glad to hear your okay now.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Open IE9.
On the menu bar go to Tools >Options >Advanced.
Scroll down to Security, Uncheck "Check For Server Certificate Revocation."
 

My Computer

OS
Windows 7 Ultimate x64
I had the same problem, but the suggestions above did not work for me...
What worked for me was the following: under "Tools" go to "Compatability View Settings", then choose "Display all websites in Compatability View".
 

My Computer

OS
Windows 7
Hi querido, welcome to 7F! :)

Thank you for sharing what worked for you.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Isn't displaying pages in compatibility the same as using the previous version of IE? From MS:

websites will be displayed as if you were viewing them in a previous version of Internet Explorer, which will often correct display problems.

The layout will be IE9 but the functionality will be IE8. For a few sites ok but for all?
 

My Computer

Computer Manufacturer/Model Number
HP p6608f
OS
Win 7 Home Premium x64
CPU
Intel Core i3-540 3.07 GHz
Motherboard
MS-7613 (Iona-GL8E)
Memory
4 GB (2 X 2) Dual-Channel PC-10600 DDR3 @ 665MHz (9-9-9-24)
Graphics Card(s)
Integrated Intel H57
Sound Card
Integrated Realtek ALC888S Audio
Monitor(s) Displays
17" SDM-HS73 (a vestige from my old computer)
Screen Resolution
1280 X 1024
Hard Drives
750GB SATA 7200 RPM
PSU
250W
Keyboard
HP USB keyboard
Mouse
HP USB optical mouse
Internet Speed
15Mbps/1Mbps
Hi bru, maybe this will explain it better: http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

You will only see the broken page icon in the address bar if IE9 senses a compatibility problem. Then it is up to you to make the choice if you want to run it in compatibility mode or not.

Take note that you can change the settings as shown in option three of the tutorial.

Defining Document Compatibility

Internet Explorer 9 Compatibility View List (Windows)

Compatibility View - Microsoft Windows

IE9’s faster, more capable Compatibility View List
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Thanks Anak.

If I understand querido he has ticked "Display all websites in Compatibility View". Seems to me that would defeat the purpose of using IE9.

I understand that some websites may need to be viewed in Compatibility View but if one needs to view all sites that way to solve a problem (in this case viewing secure sites) it seems something is not right with the browser. I may be wrong.
 

My Computer

Computer Manufacturer/Model Number
HP p6608f
OS
Win 7 Home Premium x64
CPU
Intel Core i3-540 3.07 GHz
Motherboard
MS-7613 (Iona-GL8E)
Memory
4 GB (2 X 2) Dual-Channel PC-10600 DDR3 @ 665MHz (9-9-9-24)
Graphics Card(s)
Integrated Intel H57
Sound Card
Integrated Realtek ALC888S Audio
Monitor(s) Displays
17" SDM-HS73 (a vestige from my old computer)
Screen Resolution
1280 X 1024
Hard Drives
750GB SATA 7200 RPM
PSU
250W
Keyboard
HP USB keyboard
Mouse
HP USB optical mouse
Internet Speed
15Mbps/1Mbps

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
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