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Windows 7: hyperlinks in emails

30 Jul 2011   #1
alan lloyd

windows 7 home
 
 
hyperlinks in emails

When we receive emails from our server email addresses are in plain text and are not clickable. It is ok from other sources.

Any advice please.


My System SpecsSystem Spec
.

30 Jul 2011   #2
richnrockville

Windows 7 Pro x64 SP1
 
 

Quote   Quote: Originally Posted by alan lloyd View Post
When we receive emails from our server email addresses are in plain text and are not clickable. It is ok from other sources.

Any advice please.
Welcome Alan LLoyd to the windows 7 forums.

Questions questions.
What kind of email program are you using?
and, when you say you receive email from your server, is this a local exchange
server?
Knowing what kind of email program and where your retrieving your email would
help in giving you advice.

Rich
My System SpecsSystem Spec
30 Jul 2011   #3
alan lloyd

windows 7 home
 
 
hyperlinks in emails Reply to Thread

Hello Rich, thanks for responding.

We are using Windows live mail. It is happening on other programmes but it is ok on "Outlook"

These emails are enquiries from our new website which are redirected by our server. Copy of properties of their sent email below;

Received: from ASIWWW01.Local ([10.0.10.177]) by mail.alchemyinter.net with MailEnable ESMTP; Thu, 28 Jul 2011 11:51:50 +0100

Message-ID: <9087be74f1d94b7193bb4213d9a61e@asiwww01>

From: "Alchemy Internet" <info@french-property-online.com>

To: <info@french-property-online.com>

Subject: French Property Online - Newsletter

Date: Thu, 28 Jul 2011 11:51:50 +0100

X-Priority: 3

X-Mailer: SMTP COMPONENT

MIME-Version: 1.0

Content-Type: text/html;

charset="iso-8859-1"

Content-Transfer-Encoding: base64

Return-Path: info@french-property-online.com

Hope this helps.

Alan Lloyd
My System SpecsSystem Spec
.


30 Jul 2011   #4
richnrockville

Windows 7 Pro x64 SP1
 
 

Quote   Quote: Originally Posted by alan lloyd View Post
Hello Rich, thanks for responding.

We are using Windows live mail. It is happening on other programmes but it is ok on "Outlook"

These emails are enquiries from our new website which are redirected by our server. Copy of properties of their sent email below;


Hope this helps.

Alan Lloyd
Alan, I don't use Windows Live Mail so the only guess that I can say is that it is a function of windowslivemail. It looks like URL's are clickable but not email address's. Not sure what to tell you right now outside of looking at the options in WLM and see if there is an option to recognize email address's and allow you to click on them to reply or whatever..

Sorry to not be of much more help..

Rich
My System SpecsSystem Spec
30 Jul 2011   #5
alan lloyd

windows 7 home
 
 
hyperlinks in emails Reply to Thread

Hello Rich, this problem also occurs with Eudora, Thunderbird and Pegasus and it only occurs from our server.

Strange isn't it?

Alan Lloyd
My System SpecsSystem Spec
30 Jul 2011   #6
richnrockville

Windows 7 Pro x64 SP1
 
 

Quote   Quote: Originally Posted by alan lloyd View Post
Hello Rich, this problem also occurs with Eudora, Thunderbird and Pegasus and it only occurs from our server.

Strange isn't it?

Alan Lloyd
I use Eudora since ver 1.7 or so and something tells me that your server is stripping out the "mailto" and such from the messages. When you say server do you mean your exchange server? or what..

Rich
My System SpecsSystem Spec
31 Jul 2011   #7
alan lloyd

windows 7 home
 
 
hyperlinks in emails Reply to Thread

Hello Rich,
Maybe I using the wrong label. They are the web designers, it appears they are sending the emails automatically showing the business email address, when I or a client receives the email address shown in the body of the email is not clickable.

In view of your obervations I am going back to the designers to sort this out.

Thanks very much for your help.
My System SpecsSystem Spec
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