Drag and Drop


  1. Posts : 997
    Windows 7 Home Premium 64-bit, SP1
       #1

    Drag and Drop


    An alumni of mine asks for help and I can't.

    He has Win 7 Home Premium
    IE8
    Windows Live Mail 2009
    He has Hotmail configured into WLM as a POP protocol account. Hotmail is his default account. He has no other account in WLM.

    His problem :

    He cannot do Drag&Drop.
    He tried to drag an e-mail out of WLM and drop it to the desktop.... no go.
    He tried to drag and drop an e-mail directly from WLM into Documents folder .... no go either.
    In both cases he saw a black circle with a black line across ( like a stop sign in black ) when he started the drag and drop. He ignore it and proceeded to drop ..... nothing

    Any suggestions ?
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    I can't remember where I saw it, but I had this in my notes so I'll post it for you in the hope it helps.

    Launch IE8 or IE9, whichever you're using.

    Navigate to Tools>Internet Options>Security Tab and uncheck Enable Protected Mode. Ignore the UAC warning then click Apply.
      My Computer


  3. Posts : 997
    Windows 7 Home Premium 64-bit, SP1
    Thread Starter
       #3

    seavixen32 said:
    I can't remember where I saw it, but I had this in my notes so I'll post it for you in the hope it helps.

    Launch IE8 or IE9, whichever you're using.

    Navigate to Tools>Internet Options>Security Tab and uncheck Enable Protected Mode. Ignore the UAC warning then click Apply.
    Thank you.
    I have found the answer.
    I remember seeing the Drag/Drop, Copy/Paste option in internet options. I couldn't find it. So I posted this question.

    Your suggestion ( Security tab ) jolted my memory and I found the options.....( I was looking for them in Advanced tab.... wrong tab )

    Security tab > Custom Level... > scroll down to Miscellaneous heading > under Drag and drop or copy and paste heading > dot Enable > OK

    That should work for my alumni.
      My Computer


  4. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #4

    OK, that's great.

    I'll update my notes, thanks for the feedback.
      My Computer


 

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