New
#1
I can't fix Live Mail
Hi All!! Up until recently I have been really happy with windows 7 and Live Mail as it allowed me to sync all my emails into one (business1, business2, personal etc etc) but about 1 week ago it started crashing on launch and is refusing to start. I have tried uninstalling via programfiles/windowslive/installer and re-installing and repairing but I am stil unable to launch the program.
Here is the error info I am receiving:
Problem signature:
Problem Event Name: APPCRASH
Application Name: wlmail.exe
Application Version: 15.4.3538.513
Application Timestamp: 4dcdb9d1
Fault Module Name: MSMAIL.DLL
Fault Module Version: 15.4.3538.513
Fault Module Timestamp: 4dcdb9f6
Exception Code: c0000005
Exception Offset: 000294b1
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
This means nothing to me unfortunately. Can someone please advise me as to what is causing this issue, and how may I fix it?
Or...I am guessing that there is stil Live data which is being stored on my PC even after uninstall, is there anyway to delete such data in the case that it is the cause of the constant crashing?
Your help is much appreciated folks!
Eartrash