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Windows 7: IE9 Browsing History not working (using Win7 x64bit) - Help please

05 Sep 2011   #1
MsHoneyRose

Windows 7 Premium x64bit
 
 
IE9 Browsing History not working (using Win7 x64bit) - Help please

I recently bought a new desktop (Dell Intel core i5 2500 processor, 8gb ram, Win7 64bit Pro version). It is set up for automatic updates and I have not tweaked or added anything except Norton anti virus software. I am running IE9 (v9.02).

Yesterday I went to check up in IE9 Browsing History for a site I had visited earlier and found it was only displaying internal sites on my desktop visited. None of the various websites I had visited showed up. I looked back to earlier days and it was the same, nothing except internal searches.

I looked on the web for fixes, and found suggestions to check Internet options to check if it was set to Delete Browsing History when exiting search. It is not. Also to check if I am running In Private Browsing. I am not. And to try a reset of IE9 - I did and it made no difference.

I also have a Samsung Netbook running Windows 7 starter and the same version of IE9 (9.02) also running Norton anti virus and that is working just fine. So is it related to having Win7 64 bit version? Is there a fix?


My System SpecsSystem Spec
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05 Sep 2011   #2
mach04

Windows 7 Home Premium x64, Windows 8 Pro
 
 

The history is located in this folder
C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet Files

If there are no browser data, then they are possibly deleted by Ccleaner or similar programs.
My System SpecsSystem Spec
05 Sep 2011   #3
MsHoneyRose

Windows 7 Premium x64bit
 
 

Could I be running CCleaner unknowingly? (The desktop came with Win7 preinstalled but I did get a techie in to transfer the data from my old PC onto it. He didn't say he had set up CCleaner but I suppose it is a possibility.) How would I check?
My System SpecsSystem Spec
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05 Sep 2011   #4
MsHoneyRose

Windows 7 Premium x64bit
 
 

While looking for a solution I came across this -

"This (no browser history in IE9) recurred again. Finally I found out that a software package I had installed (WinZip System Utilities Suite) removes all of the history automatically. However, there is a checkmark buried within it that prevents that."

Will check it out to see if it applies to mine. Doubt it but worth a try.
My System SpecsSystem Spec
05 Sep 2011   #5
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Hello MsHoneyRose and welcome to Seven Forums.

You could check your start menu > all programs to see if CCleaner is listed (assuming you don't have a desktop icon showing.) You could also open your start menu and type ccleaner into the search box if it's not listed under all programs.

In addition to a 3rd party utility like CCleaner or WinZip System Utilities Suite, the Windows 7 task scheduler may have something set to run that deletes your history. This tutorial will show you how to open task scheduler and create or delete a task.

Task Scheduler - Create New Task

It's also possible that the original IE9 installation was corrupted in some way. This Microsoft article explains how to uninstall IE9 and reinstall a fresh copy.

How do I install or uninstall Internet Explorer 9?
My System SpecsSystem Spec
05 Sep 2011   #6
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Click "Tools" and then "Internet Options"
Under General Tab then "Browsing History" you will see the box "Delete browsing history on exit".
This box should be unchecked to retain history.
If checked now uncheck it and click APPLY at bottom right then OK.

It probably is unchecked but worth finding out for sure.

My System SpecsSystem Spec
05 Sep 2011   #7
Imperfect1

 
 

Quote   Quote: Originally Posted by Hopalong X View Post
Click "Tools" and then "Internet Options"
Under General Tab then "Browsing History" you will see the box "Delete browsing history on exit".
This box should be unchecked to retain history.
If checked now uncheck it and click APPLY at bottom right then OK.

It probably is unchecked but worth finding out for sure.

I agree with Hoppy's suggestion, and would go one step further. Click on the Settings link in Browsing History and when that page opens, fill in the number of days you want your Browsing History to be saved.
My System SpecsSystem Spec
05 Sep 2011   #8
mach04

Windows 7 Home Premium x64, Windows 8 Pro
 
 

There is a way to recover it, have a look at Microsoft site. restore internet history - Microsoft Answers
My System SpecsSystem Spec
05 Sep 2011   #9
chrisandmax

Windows 7 64 bit
 
 

Check my recent post. Let me know if that worked.
My System SpecsSystem Spec
05 Sep 2011   #10
Imperfect1

 
 

Quote   Quote: Originally Posted by mach04 View Post
There is a way to recover it, have a look at Microsoft site. restore internet history - Microsoft Answers
Great resource mach04! Good for you. Rep +
My System SpecsSystem Spec
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 IE9 Browsing History not working (using Win7 x64bit) - Help please




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