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What error code if any are you receiving when IE9 fails to install
Danny
EDIT-I've asked for some help with this for you now as I'm out of ideas.Someone with a bit more experience with updates and IE9 will be along shortly
What error code if any are you receiving when IE9 fails to install
Danny
EDIT-I've asked for some help with this for you now as I'm out of ideas.Someone with a bit more experience with updates and IE9 will be along shortly
Hello!
Please copy the C:\Windows\Logs\CBS folder to your Desktop, copy the C:\Windows\WindowsUpdate.log file into your new CBS folder on your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.
Thanks a lot!
Richard
Sometimes this is caused by strange permission issues.
You could try by creating: Built-in Administrator Account - Enable or Disable
When you've done this, reboot and log in as this administrator and try the install again...
What is the extra page which opens when you start a new session of IE9?
Two things to try
1. Disk Cleanup - Open and Use
You may have several files left over from failed updates and installs.
2. Rather than a clean install you could try an in place upgrade, Repair Install. Repair Install
Sorry for coming in late to the party. Have you met all the prerequisites for installing IE9?
Prerequisites for installing Internet Explorer 9
And here are some additional troubleshooting steps.
Troubleshoot problems when you cannot install Internet Explorer 9
Whew! This is certainly turning into a head-banger.
First, my usual disclaimer: I'm not an expert at anything. :)
But you might see if this rather long Microsoft Answers Forum thread (about 8 pages long) helps. Particularly doing the normal uninstall from Safe Mode (First Method) and using an elevated command prompt to enter a string of commands manually (Third Method.) I seem to recall that the elevated command prompt method had to be done twice with a reboot after each one.
Methods to Uninstall / Remove IE9 - Microsoft Answers
Before doing any of the suggested methods I'd recommend creating a new restore point just in case. If none of the methods works you might see if the free Microsoft telephone support is still available. You used to be able to reach Microsoft for free in the Colonies at the following telephone number: (800) 642-7676. Perhaps you can find something similar for Microsoft UK:
http://support.microsoft.com/?ln=en-gb
One final thought is to remove IE9 as best you can and consider a Repair Install. A repair install should preserve your user accounts, data, programs, and system drivers while (hopefully) getting your operating system back to the way it should be. And that should let you successfully install IE9 once the prerequisites are met. (He says optimistically.)