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Windows 7: BEX errors when using Internet Explorer 9 for pretty much ANYTHING.

18 Sep 2011   #1
azzwozere

Windows 7 Ultimate 32 bit
 
 
BEX errors when using Internet Explorer 9 for pretty much ANYTHING.

well the title says it all, it doesn't let me do ANYTHING for more than a few seconds before it dies. im using Google chrome because it works the way it should. i also have Norton Internet Security 2011.

i've tried the DEP method and still nothing. here's the information i got from the "helpful" report, hopefully someone can make sense of it, its just numbers and letters to me:


Problem signature:
Problem Event Name: BEX
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 8b909090
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


My System SpecsSystem Spec
.

18 Sep 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by azzwozere View Post
well the title says it all, it doesn't let me do ANYTHING for more than a few seconds before it dies. im using Google chrome because it works the way it should. i also have Norton Internet Security 2011.

i've tried the DEP method and still nothing. here's the information i got from the "helpful" report, hopefully someone can make sense of it, its just numbers and letters to me:


Problem signature:
Problem Event Name: BEX
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 8b909090
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
The above error is a memory exception. Probably by a driver.

Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.
Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.


Test the sticks individually, and if you find a good one, test it in all slots.


RAM - Test with Memtest86+




2-Driver verifier


Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).
Quote:


In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .


Then, here's the procedure:

- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).


If you can't get into Windows because it crashes too soon, try it in Safe Mode.

If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
10 Jul 2012   #3
dynz

 
 

I got this BEX error recently when I replaced my motherboard and had to re-install W7 Pro 64bit.

I tried re-installing W7, but it became clear that the BEX error was apearing after the multitude of W7 updates were applied.

I determined that it was being caused by IE9, which is one of the updates. I tried downloading and installing IE9 afresh, but this just lost my Windows Update version of IE9, and disabled a return to IE8. So I had to install W7 once again.

I de-selected the IE9 update before it was applied, and then hid the update to prevent it being applied in the future.

No more BEX errors with IE8.
My System SpecsSystem Spec
.


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 BEX errors when using Internet Explorer 9 for pretty much ANYTHING.




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