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#11
I am having a problem not getting all of my incoming emails and would appreciate any help to solve it.
I have a 3+ year old custom desktop which had XP sp3 on it since i bought it and wokred fine. I used OE as my email program exclusively and it was problem free. I have had Roadrunner as my ISP for over 10 years and have set up email accounts on many occasions.
Late in 2011 i bought an HP Laptop which included Win7Home Prem 64bit as the OS. At that time, while setting up the laptop i learned that i coud combine email accts when using Win Live Mail. I tried incorrectly to see if i could also combine email accts in OE on my XP machine and learned that i couldnt do that. At that point i began to experience problems in receiving all of my emails. I typically receive 50 or so a day and i stopped receiving many of those i had received in the past.
I have no computer experience, but i have always been able to fix any problem i had on a computer whether involving software of hardware issues,but i couldnt figure out what was causing this after checking and doublechecking the acct setup instructions for both OE in XP and Live Mail in Win7.
At this point i decided that maybe if i upgraded my desktop OS to Win7 and employed exactly the same email program in both my problem would go away. So i did install the exact same OS in my desktop as the one which came in my HP laptop.
Since reaching a point where i have two identical OS in my desktop and laptop I have systematically tried a variety of email programs including
Windows Live Mail.
Hotmail...i think this is the same as Live mail,but im not really sure.
Gmail...I really suspect this is causing my problem,but i have done everything from deleting my gmail acct to setting up a second gmail acct and nothing seems to help.
Thunderbird..which is a pretty nice email program ...if i could receive all of my email messages.
Yahoo Mail...this works fine but i dont have it linked to other email programs since you have to buy Yahoo Mail plus to do that. I get tons of spam mail in yahoo mail,but dont get ANY OF THE EMAIL MESSAGES THERE WHICH COME INTO MY OTHER LINKED EMAIL PROGRAMS.
As i said earlier during the past 2 months i have tried everything i know to find the cause of my problem including deleting and re establishing all of the various email programs i have used. I have also tried setting up THE SAME SINGLE EMAIL PROGRAM IN EACH OF MY COMPUTERS AND HAVE ALSO TRIED HAVING ONLY ONE EMAIL PROGRAM WORKING IN ONLY ONE COMPUTER. Nothing has worked to enable me to receive all of my emails.
Another key point is that as far as i can tell my outgoing emails are all being received by the recipients.
I have tried imap and pop settings in setting up various email accts ..nothing solves the problem.
I am at a pooint where i cam considering uninstalling Win7 from my desktop, reintstlaling XP so i can use OE for my email , and DELETING ALL EMAIL PROGRAMS FROM MY LAPTOP SO THAT THERE IS ONLY ONE EMAIL PROGRAM ON ONE COMPUTER TO DEAL WITH. I hate to resort to that,but have to solve this problem no matter what it takes.
I called Roadrunner tech support to make sure i had the correct email settings and they confirmed that i did.
One basic question i have is whether there is any problem having an email program in my desktop which is not the same as the one i have in my laptop? I do have both my desktop and laptop set up on a network as well as my wife's netbook....she has Win7 starter and her email works fine!!!!!
If at this point I am sounding desperate it is because I AM!
I apologize for the length of this help request,but I figured the history would be important to anyone who can help me.
Thanks very much.