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Windows 7: Unistalled IE9, now IE8 doesnt work and cant intall IE9

07 Oct 2011   #1
ConstanT1ne32

Windows 7
 
 
Unistalled IE9, now IE8 doesnt work and cant intall IE9

hey guys,

I wanted to reinstall IE9, so I uninstalled it and now IE8 doesnt work, gives that error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce79912
Fault Module Name: kernel32.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211318
Exception Code: c00000fd
Exception Offset: 0002c3e4
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: a08f
Additional Information 2: a08feaddce8f9b78359c14b52f590365
Additional Information 3: 1576
Additional Information 4: 15768eb885894cbb2499c644c316df4b


When im trying to intall IE9 again it doesnt complete the installation for some reason.

I have Windows 7 Home Premium 64 bit


My System SpecsSystem Spec
.
07 Oct 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Hello ConstanT1ne32,

Re your problems...

Troubleshooting.

*You can have issues if you are running multiple malware software simultaneously.
Please advise us if you are doing so.

*Stop and Restart the Windows Installer Service

> Click the Windows menu button (formerly the Start button) or press the Windows button on the keyboard.

> In the Start Search box type Services and then click the Services item that appears at the top.

> Expand the Services window and then scroll down to Windows Installer.

> Right-click the Windows Installer list item and then click Stop, right-click again and then click Start.

* Run sfc /scannow command & check the result.
SFC /SCANNOW Command - System File Checker

* Reinstall or repair Internet Explorer
How to reinstall or repair Internet Explorer in Windows 7, Windows Vista, and Windows XP

*How to reset Internet Explorer settings
How to reinstall or repair Internet Explorer in Windows 7, Windows Vista, and Windows XP

*Internet Explorer stops responding, stops working, or restarts
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
My System SpecsSystem Spec
08 Oct 2011   #3
ConstanT1ne32

Windows 7
 
 

Hi, I did try to pausing my Kaspersky but it didnt help, I red somewhere that reinstalling SP1 helps so I did that. After couple of tries I managed to install IE9.
My System SpecsSystem Spec
.

08 Oct 2011   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

So do you require any more help?
My System SpecsSystem Spec
09 Oct 2011   #5
ConstanT1ne32

Windows 7
 
 

Yes, the reason i wanted to reintall IE9 is becuase some of the websites give an error and cause IE9 to crush, error reports says this:

Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d762323
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c8f9
Exception Code: c00000fd
Exception Offset: 0000000000054f4a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0d55
Additional Information 2: 0d55bd7f4cc5dad013347909d29b91ae
Additional Information 3: bbd6
Additional Information 4: bbd69a1de0a1454f0ad9d137b73d5177


When I do the same task again in No-addons version it works fine, I then disabled all addons in normal version but error still comes up.
My System SpecsSystem Spec
09 Oct 2011   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Have you a System Restore point or Back up created /saved PRIOR to this problem that you could revert to?

Some more links for you to examine...

Troubleshooting Internet Explorer Issues

Internet Explorer FAQ - Repair IE8 (IE7) and IE9

Help and Support
My System SpecsSystem Spec
09 Oct 2011   #7
ConstanT1ne32

Windows 7
 
 

unfortunately I dont
My System SpecsSystem Spec
09 Oct 2011   #8
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

My System SpecsSystem Spec
10 Oct 2011   #9
ConstanT1ne32

Windows 7
 
 

So bascily you saying that I should use another browser?
My System SpecsSystem Spec
10 Oct 2011   #10
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Press F12 on the web page that is giving you issues and select Browser mode from the menu bar and change to IE8.
My System SpecsSystem Spec
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 Unistalled IE9, now IE8 doesnt work and cant intall IE9




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