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Windows 7: Windows Live Mail will not open, so how to save my email database?

13 Oct 2011  
Andy Griffith

Windows 7
2 posts
 
 
Windows Live Mail crashed: how to save my databases and get working?

I am using Windows 7 in a Dell Inspiron and my live mail on my desktop will no longer open. I don't know if this has anything to do with it, but my battery went dead while the computer was on two days ago, but I've been able to get into the mail since...

First, the problem:

Quote:
Windows Live Mail could not be started. The application was unable to open the Windows Live Mail message store. Windows Live mail was unable to locate the message database. If you've moved the database files to a new location, click OK to rest the database path to that location. Otherwise, click Cancel to proceed, any existing messages found will be available under Orphaned Accounts (0x00000000.2)
If I click ok or cancel, I get:
Quote:
Windows live mail could not be started. The application was unable to open the Windows live message store. Your computer may be out of memory or your disk is full. (0x8007002)
So far, to attempt to remedy it:
  • Run a disk check
  • Restarted three times
  • Run Repair on the Live stuff
  • Tried system restore to four days ago
  • I even removed my anti-virus (temporary of course)
None of the above has any affect.

How can I save my emails without being able to open the mail program itself? As one of the few idiots, I did not back up my emails.
Where are the located? I figure if I can find them, pull them into another folder and the reload the Live stuff, I'll be ok. *hopefully*



I'm not the biggest computer guru, just enough to likely get myself really messed up if I trudge on further without help.

Thanks for any help you can y'all.

Last edited by Andy Griffith; 13 Oct 2011 at 11:01 AM..
My System SpecsSystem Spec

13 Oct 2011  
Andy Griffith

Windows 7
2 posts
 
 

Well, I got it. I pulled the email files, backed them up, and imported them with the import wizard. Whew! I thought I had lost everything for good! I'm going to back everything up every day from now on. I thought I had cleaned out my inbox enough...I'll put money that may have been the source of the problem...to darn many emails.
My System SpecsSystem Spec
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 Windows Live Mail will not open, so how to save my email database? problems?



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