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Windows 7: Stubborn emails in Unread section.


15 Oct 2011   #1

windows 7 home premium 64bit
 
 
Stubborn emails in Unread section.

I have fifteen "emails" in the unread emails box that cannot be deleted. They are somehow left over from the enormous number of folders and emails transferred to WLM from Win Mail. If I click on them, I get a "Message Cannot Be Displayed" message. They are in bold and with a little yellow envelope on their left. Many times I've marked them as read and tried to delete them. They will then turn color as if they have been read, but when I try to delete them they go back to the "unread" look. Like the old Baptist choir, they will not be moved. I can live with this small problem, but I'd much rather solve it. Any suggestions? Thanks in advance. Don.


My System SpecsSystem Spec
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15 Oct 2011   #2

Windows 7 Ultimate X86(32 Bit)
 
 

Have you tried Deleting them in your email provviders mail screen so if you use hotmail look at tem on the hotmail website.
My System SpecsSystem Spec
15 Oct 2011   #3

windows 7 home premium 64bit
 
 

Thanks for the response. I checked out my mail on the provider's website, but they're not listed among the emails. They're just the skeltons of some old emails (I recognize the titles) with no substance, but glued forever to my unread email box.
My System SpecsSystem Spec
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15 Oct 2011   #4

Windows 7 Ultimate X86(32 Bit)
 
 

try the classic but simple Uninstall and reinstall
My System SpecsSystem Spec
15 Oct 2011   #5

windows 7 home premium 64bit
 
 

Thanks but I don't understand what you mean. Uninstall what? I've already done a live repair and that didn't work.
My System SpecsSystem Spec
15 Oct 2011   #6

Windows 7 Ultimate X86(32 Bit)
 
 

uninstall means uninstall the program which in this case is win mail and then install it again via the programmes and features
My System SpecsSystem Spec
15 Oct 2011   #7

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by Samunition View Post
uninstall means uninstall the program which in this case is win mail and then install it again via the programmes and features
Thanks Sam. However... It's taken me two days of hard, frustrating work to get (only) 95 % of my Vista Win Mail emails transferred and organized in WLM. If I did the uninstall/install, isn't there a chance I'd lose and or disorganize all these transferred emails? I wouldn't want to take a chance of losing all that hard work to correct this problem. Surely there must be a safer way of doing it.
My System SpecsSystem Spec
16 Oct 2011   #8

Windows 7 Ultimate X86(32 Bit)
 
 

There is first try turning off the email scanning in your antivirus if you have any and try deleting again then if not successful try removing all deleted messages in the deleted messages folder then try deleting again if not try deleting while working offline if that fails

CLOSE WLM
then
Go to
Code:
C:\Users\<User name>\AppData\Local\Microsoft\Windows Live Mail\<Email acc probably hotmail but dont click on the one with your email address>\Inbox
And delete your Messages or cut them and paste them in a new folder else where then open WLM and and send and recieve The messages will not be there then close WLM and Paste them back
Reopen WLM and send and recieve again and if any are unread make them read

should solve it
My System SpecsSystem Spec
16 Oct 2011   #9

windows 7 home premium 64bit
 
 

I did everything you suggested in part one of your last post. In regard to your part 2, I followed the path given and opened everything down to windows live mail. I could see all the folders, but there was no folder for unread email. I even sent myself an email and didn't open it, but the unread email folder still didn't appear with the other folders down at the end of the path.

What I'd really like to do is to revert to Win Mail, if that could be done without too much difficulty. (I have other [more serious problems with WLM.]) However I'm not all that computer savy, and I don't want to screw around with a new email client and wind up back at the beginning of all this. It took me two days to fix up the corruptions encountered in transferring my Win Mail emails (thousands of my business emails and their folders) to WLM. Yes, I'd love to go back to Win Mail, (or, better still, Outlook Express), but I think I'll just play it safe and leave things where they are and put up with this (to me) inferior email client--WLM. But thanks again for generously trying to help me out.
My System SpecsSystem Spec
16 Oct 2011   #10

windows 7 home premium 64bit
 
 

By the way Sam, I finally did the install/uninstall you receommended, but it didn't change anything.

Again, thanks for trying to help me out. Don.
My System SpecsSystem Spec
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