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Windows 7: New computer won't play Windows how to videos


24 Oct 2011   #1

win 7
 
 
New computer won't play Windows how to videos

When I try to run the how to videos on the Microsoft site it says I have to download Silverlight, after that it says it's not compatabile with 64 bit system.

I tried un-installing Silverlight and re-installing but it does not help.

My System SpecsSystem Spec
.

24 Oct 2011   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Wagggg, and welcome to Seven Forums.

There is currently only a 32-bit Silverlight available that you can only use in the 32-bit IE in Windows 7 64-bit.

Did you also install Adobe Flash Player? It supports both 32-bit and 64-bit IE now.

If not, install it and see if the videos will play afterwards.

Hope this helps,
Shawn
My System SpecsSystem Spec
28 Oct 2011   #3

win 7
 
 

Yes the flash player made it work, thanks
My System SpecsSystem Spec
.


28 Oct 2011   #4
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

You're most welcome.
My System SpecsSystem Spec
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 New computer won't play Windows how to videos




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