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Windows 7: Security certificate (I think) help, please


03 Nov 2011   #1

Windows7 64
 
 
Security certificate (I think) help, please

Hi all,

I keep getting these security certificates - at least that's what I think they are - pop up in my browser from my ISP. They warn me of bot detection, but there are no bots; I have even had a sup from tech support give me a whole list of things that might cause a 'false positive'.

So, they started with emails only, which are kind of annoying, but not all that bad. Now, they have added these security certificate looking things that pop up in your browser, IMHO, these are way too obtrusive, especially being that you don't have the option of closing them. So, I am trying to figure out how to stop them from popping up.

These are not pop-ups in the traditional sense; turning on IE8's pop-up blocker does nothing.

I have tried two things:

In Tools > Sec., I have located the setting "Don't prompt for client certificate selection when no certificates or only one certificate exists", and clicked the Enable radio button.

I have also unchecked "check for publisher's certificate revocation" and "check for server certificate revocation".

Neither of these things stops the certificate from popping up. i was hoping someone had an idea here?

Thank you in advance.


My System SpecsSystem Spec
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04 Nov 2011   #2

Microsoft Windows 8.1 Pro 64-bit
 
 

look for anything they might have installed in control panel and under manage add-ons. update your browser to IE9 if you can. They could have something enabled under tracking protection:
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My System SpecsSystem Spec
04 Nov 2011   #3

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by jasong1968 View Post
...These are not pop-ups in the traditional sense; turning on IE8's pop-up blocker does nothing...
You should install and run:
Microsoft Security Essentials: Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes: Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
My System SpecsSystem Spec
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04 Nov 2011   #4

Windows7 64
 
 

Thanks for the replies.

Dust > I have nothing in the CtrPanel that I see to uninstall here. In manage add-ons, the onoy thing I have enabled is shockwave.

Ron > umm, I already have Malwarebytes, Besides, those apps are not going to stop those security certificates from popping up.

Anything else I can do here?

Thanks.
My System SpecsSystem Spec
04 Nov 2011   #5

Microsoft Windows 8.1 Pro 64-bit
 
 

Quote   Quote: Originally Posted by jasong1968 View Post
Ron > umm, I already have Malwarebytes, Besides, those apps are not going to stop those security certificates from popping up.

Anything else I can do here?

Thanks.
Maybe they will.
Unless you are paying for malwarebytes, you will need an antivirus on top of it (run together, as they are not both antiviruses). I've never heard someone paying for malwarebytes and only running it without an AV either. Microsoft security essentials is recommended as a free antivirus, but you really need one, it may help you out.

If it is a virus, naturally you'll need an antivirus. And they can keep you safer in the future anyway (besides malwarebytes, never run two av's together)
My System SpecsSystem Spec
04 Nov 2011   #6

Windows7 64
 
 

I am sorry - maybe you are misunderstanding.

I am not asking for help with bot removal. I do not need halp there; I do not have any bots.

I am asking for assistance with stopping that security certificate from popping up.

Thank you.
My System SpecsSystem Spec
04 Nov 2011   #7

 

Can you post a snip of one of these popups?
My System SpecsSystem Spec
04 Nov 2011   #8

Windows7 64
 
 

Good idea.


Attached Thumbnails
Security certificate (I think) help, please-comcast2.jpg  
My System SpecsSystem Spec
04 Nov 2011   #9

Microsoft Windows 8.1 Pro 64-bit
 
 

did you visit the website? You don't know what started these things off? You don't have a program named constant guard installed?

You could call comcast and ask whats up. IE9 is an update to IE8 and may help

That looks pretty suspicious to me. Why would you have something that claims to want to help you while obstructing your view?
My System SpecsSystem Spec
04 Nov 2011   #10

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by jasong1968 View Post
...Ron > umm, I already have Malwarebytes, Besides, those apps are not going to stop those security certificates from popping up...
The Comcast window you are seeing is either true or false...

If true...you have a "Bot" as defined by "Comcast" so perhaps you should ask them why they sent you a popup. Did you install software from Comcast that might allow them to create popups on your PC?

If false...you have malware causing the popup which can't be believed. That's why I suggested running MSS (or your antivirus) and also MalwareBytes.
My System SpecsSystem Spec
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