Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Live Mail won't import emails

12 Nov 2011   #1
Gabby001

Windows 7 Home Premium 64 bit
 
 
Windows Live Mail won't import emails

I recently had a hard-drive failure, so reinstalled everything on a new HD. Since then I have salvaged all my old files from the old HD using recovery software (Handy).
I was using using Windows Live Mail (WLM) on the old HD with Vista, and I'm still using WLM on the new HD - with Windows 7.
I can see all my emails (of several years) via the hotmail webpage, however when I added this hotmail email account to WLM I can only see the last 9 months via WLM. Weird.

So I have gone back to my salvaged HD and copied over the emails (as eml files) and then tried to import into WLM using the "import messages" function.
The first step in the import function is to select the email format - so select WLM. Next step is to browse to the folder containing the emails, then click "next".

Unfortunately it fails at this point with the following message :-
"Import Messages
No messages can be found in this folder or another application is running that has the required files open. Please select another folder or try closing applications that may have fioles open"

This happens for any folder I select, and I am definitely not accessing the folder with any other application - so I'm stuck, I don't understand the problem.
(I also tried copying and pasting the emails over into the correct new folders in WLM, but of course these are simply ignored by WLM, so that doesn't work).

Please can anyone advise me on what I need to do to import all my old emails into WLM (they are all still accessible by the hotmail webpage) ?


My System SpecsSystem Spec
.
12 Nov 2011   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

Have a look at this tutorial, which may be of help to you.

Windows Live Mail - Export and Import Email Messages
My System SpecsSystem Spec
12 Nov 2011   #3
Gabby001

Windows 7 Home Premium 64 bit
 
 

I've already looked at that tutorial. I get stuck at step 5 of Option Two of that tutorial, with the error message that I described earlier :-
"Import Messages
No messages can be found in this folder or another application is running that has the required files open. Please select another folder or try closing applications that may have files open"
My System SpecsSystem Spec
.

12 Nov 2011   #4
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

I'll post this link more in hope than anything else: Windows Live Mail Help Center - Import Email Messages or Back Up and Restore Windows Live Mail

I'm just wondering if you need to choose a different file format when you try and import the messages?
My System SpecsSystem Spec
12 Nov 2011   #5
roncerr

Windows 8 Pro w/MC 32-bit
 
 

I have noticed that behavior when I try to import from a folder directly holding the emails. I think that's because when you export messages from an email program (one of the 3 import types) that format and group of folders is what the import process is looking for. However, I have no problem adding random *.eml files on the hard drive to a subfolder within WLM. All you need to do is select them in Windows Explorer and drag them into one of the subfolders within the open WLM program.
My System SpecsSystem Spec
Reply

 Windows Live Mail won't import emails




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
How do I Import all csv contacts into Windows Live Mail
Setting up a new computer. I exported my 1929 contacts from Windows Live 2011 and saved as a csv file (excel) but when I try to import them to my new Dell, Windows Live 2012 only 45 are actually imported , with no error message. I'm dying here...Thanks, John / Airpix
Browsers & Mail
How do I import/export emails from Outlook 2007 to Windows Live Mail?
Hello I am having trouble trying to find the best way to do this. On one laptop I am using Outlook 2007 on Windows XP Professional and need to get the emails and contacts from here to my new laptop which is Windows 7 Home Premium 64 bit, which uses Windows Live Mail. What would be the best...
Browsers & Mail
Vista Windows Mail to Live import?
How does latest version of Windows Essentials Live mail handle imports from Vista's Windows Mail (emails and contacts)? Any problems, losses, hinkiness, evil goin-ons there? How is the upgrade experience? Were you impressed with the interface? Anything you wish from Vista was still in Live?...
Browsers & Mail
Windows live mail import .olm or .eml
Dear members, Iíve just installed outlook 2011 on my mac and accidentally downloaded al the mails from the server. So I have 0 mails left on my live account but they I do have them in outlook 2011. I want to reverse it, but outlook 2011 can only export .olm or .eml files. How do import these...
Browsers & Mail
Windows Live Mail Import Accounts
I see that in WLM one can export messages and accounts. But only messages are allowed to be imported. So how do you import accounts in WLM? Thanks.
Browsers & Mail
import evolution mail into windows live mail
i would like to move my existing evolution email client content (mail, folders, contacts) over to windows live mail... as far as i know, evolution only exports content to .mbx files, which i'm guessing windows live mail can't read. is there a way to transfer this content over to windows live...
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 14:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App