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Windows 7: IE9 issue

13 Nov 2011   #1

Windows 7 Professional 64 bit
IE9 issue

I'm stumped! My wife uses IE9 and her machine and has a problem that I can't solve having spent several hours trying.

Her friends send her links to their YouTube videos but they won't play --- hang up after starting for a few seconds. The same video will play fine on two other machines that are set up the same (I think).

I've checked through the internet options, plus googleing for info, and have the right video players available for YouTube.


My System SpecsSystem Spec
13 Nov 2011   #2

Windows 10 Pro x64

Turn off hardware acceleration in IE9, use software rendering instead.

IE9 issue-capture.png

Update your flash player
Flash Player | Adobe Flash Player 11 | Overview

My System SpecsSystem Spec
13 Nov 2011   #3

Windows 7 Professional 64 bit

Hummm, there in may lie part of the problem.

In Internet options, no advanced options show. I tried reseting and still nothing. You know how to repair this?
My System SpecsSystem Spec

13 Nov 2011   #4

Windows 10 Pro x64

Run a scan of Malwarebytes
The Advanced options should be available unless being disabled by an external program

An SFC can may fix any corrupt system files
SFC /SCANNOW Command - System File Checker

Additionally reset IE
Internet Explorer - Reset
My System SpecsSystem Spec
13 Nov 2011   #5

Windows 7 Professional 64 bit

Will do, thanks for the suggestions!
My System SpecsSystem Spec

 IE9 issue

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