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Windows 7: Losing typing ability in IE 9

29 Nov 2011   #11
Dave T

Windows 7 Home Premium 64bit
 
 

Hi Mike
thanks for all that .
Will give it a try tomorrow.
Allright at the moment as i've just deleted all the cookies again so that I can type
this, will have to do some random typing practice until it starts again.
It seems to start of with about four cookies immediately on starting IE 9 and types
OK,when typing seizes up it has about twenty.
As far as the cursor dissappearing, if I restore down the IE Window so that the edge is visible when the cursor goes so does the dark blue highlight round the window. Will try to see if I can see exactly where it's going.

Yours Dave


My System SpecsSystem Spec
.
29 Nov 2011   #12
rubyrubyroo

MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
 
 

great, i'll await


til then,
Mike
My System SpecsSystem Spec
04 Dec 2011   #13
Dave T

Windows 7 Home Premium 64bit
 
 

Hi Mike
Sorry for delay in replying had to leave it for a while as Mrs T was complaining about how long I'd spent "playing on the computer"
One good thing, I found someone to solder new graphics chip into the old Toshiba
the death of which was the reason I bought a new computer to start with.
To recap:
The laptop was purchased on 2nd of September 2011
Macafee Antivirus removed without activating and Norton installed 4th September
(Can't find a site to check if all Macafee was removed)
It then ran OK for at least 4 weeks just browsing in IE9 and emailing.
Typing problem then developed quickly, I ran a full virus scan which only found and removed tracking cookies upon which the problem dissapeared but after about an hour or so of browsing and emailing it gradually got worse until I could hardly
type more than a couple of letters at a time.
Removing tracking cookies always fixes it for a short while.
I have been saving lists of cookies to see if it's started by one partcular one but
I don't know if Norton lists them in the order they're installed.More to follow.
Yours Dave
My System SpecsSystem Spec
.

08 Dec 2011   #14
Dave T

Windows 7 Home Premium 64bit
 
 

Hi Mike
Just had a eureka! moment
This machine has an illuminated keyboard which appeared to go on and off when
typing so appeared to go on and of when the cursor disappeared.
I have just downloaded the manual and found that there is a sensor beside the
webcam which turns it on and off and if I cover this up the keyboard stays illuminated and it seems to type OK.
Still don't know why its affected by tracking cookies.
Will comunicate this to Dell and see what they say can't believe no one else has
had this problem.

Yours Dave Taylor
My System SpecsSystem Spec
10 Dec 2011   #15
rubyrubyroo

MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
 
 

Well best of luck to you Dave. I had a hard time completely understanding the issue (which is why I asked the questions.) And now it's also difficult to understand if it is completely resolved, and exactly how (your right about the tracking cookies, don't think they're related at all) But I hope it works out okay!

Mike
My System SpecsSystem Spec
10 Dec 2011   #16
Dave T

Windows 7 Home Premium 64bit
 
 

Hi Mike

Thanks for all your input will let you know if it's eventually resolved.
So far have emailed Dell twice and got no response.
But at least I can type OK with a bit of insulating tape stuck over the sensor
not bad for a machine that cost 1000.00 GB

Yours Dave
My System SpecsSystem Spec
29 Dec 2011   #17
Dave T

Windows 7 Home Premium 64bit
 
 

Hi Mike
Just to update on typing problem.
Dell kindly phoned me to try to solve the problem and we tried lots of things to no avail so arrived at the same conclusion as yourself, to run the recovery partiton, which obviously fixed it. Problem was attributed to a corrupted driver ?
At the moment all is fine just hope it continues.
Have to say that once they got theirselves in gear, which took a while , Dell support was outstanding, giving me lists of stuff to try and calling back next day
to check so good job even if we never actually found the direct cause.
Thanks once again for all your help.
Yours Dave T
My System SpecsSystem Spec
29 Dec 2011   #18
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Dave,
Four weeks later & I am pleased to see that this has been resolved.
Safe surfing.
Should you ever require further advice remember sevenforums.com
My System SpecsSystem Spec
30 Dec 2011   #19
rubyrubyroo

MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
 
 

Yes, Congratulations Dave! Glad your problem is finally resolved. I would probably recommend you make a full backup image and set it aside (in addition to whatever type of backups you are doing, or rather should be doing normally) that way you will at least have the means to return to a working state next time without as much of a hassle!

Backup Complete Computer - Create an Image Backup

Thanks again for the update! And Congrats!
Mike
My System SpecsSystem Spec
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