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#1
Losing typing ability in IE 9
Hi all
I have a brand new Dell XPS15Z with nothing installed except software it came with.
It has developed an irritating fault when typing the focus dissapears from the
open window along with the cursor as if I have clicked out of the window.
I have Norton IS12 installed and if I remove all tracking cookies with this I
can type normally for a short while but it gradually gets worse until I can only
type a couple of letters at a time and have to click several time after the last
letter to get the cursor back.Virus scan reports no problems.
I can type perfectly normally in notepad etc this seems to only affect me when
IE 9 is open. I have tried a USB keyboard with the same result.
I have tried to log on to the Microsoft Support site but it says my product key
doesn't match my location and won't go any further, don't know what they mean
by that as I live in the UK and purchased the laptop locally from a large local
retailer and collected it personally.
Dell say they can't discuss the problem via email and want me to phone them
at my expense to discuss it.
Is it possible to uninstall and reinstall IE 9 ,it doesn't appear in the uninstall
programs list.
Could try to install a different browser but don't want to complicate issues
any further.
If I had been supplied with a recovery disc I could have wiped it all and started
fresh ,can't find any info from Dell except to use Microsoft system recovery.
Sorry iv'e gone on a bit but I only bought this machine after my beautiful
Toshiba Quosmio F10 with XP Pro expired after years of faultless service and
having managed to avoid Vista i'm now stuffed with this thing.
Gratefull for any suggestions
Yours Dave T