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Windows 7: Mozilla Firefox errors

04 Dec 2011   #21

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

you have to be logged in the new user account to browse. just like you are in your current one.


My System SpecsSystem Spec
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04 Dec 2011   #22

Windows 7 Home Premium SP 1, 32-bit
 
 

If I just log out of ff and log back in it doesn't say anything about user accounts, I have no idea which one I am in now?
My System SpecsSystem Spec
04 Dec 2011   #23

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by PattiChati View Post
If I just log out of ff and log back in it doesn't say anything about user accounts, I have no idea which one I am in now?
what i mean is
you need to log in to the new user account you created and use mozilla FF there
My System SpecsSystem Spec
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04 Dec 2011   #24

Microsoft Windows 8.1 Pro 64-bit
 
 

Patti, you need to click the start menu and click the arrow (right after the shut down button, but don't click shut down), then click log off. Your new user account will be one of those profiles. Firefox has nothing to do with user accounts, it is a program on each of the user accounts.

Also, A likely place that the trouble is coming from is within control panel. Uninstall everything that says yahoo in control panel - uninstall programs. Let me know if you want me to post a picture.

These problems are probably the same going on in this thread (click to be linked to it) anyway, and it may help to have everything together so we know all of what is going on.
My System SpecsSystem Spec
05 Dec 2011   #25

Windows 7 Home Premium SP 1, 32-bit
 
 

All I did was go to the start menu, click of change user, and when it came up everything was gone!! All my desktop items, I didn't really want to go any further. But now I know what you mean about what changing users does. So I am back at my original user/
My System SpecsSystem Spec
05 Dec 2011   #26

Microsoft Windows 8.1 Pro 64-bit
 
 

Patti,

yes, everything is different in it. It is like a new banking account, you will not have money in it from another account, because it is different, just as an example.

What we were wondering is if you could find firefox, probably by typing it in the start search, and see if you are still having problems. Unlike my analogy, Firefox should be somewhere and useable in the new account (Like free cash for signing up!)

Basically the two accounts are completely seperate accounts. Most setting changes don't effect the other account, so you will always have your desktop icons in the other one, etc.

Let us know how it goes
My System SpecsSystem Spec
05 Dec 2011   #27

Windows 7 Home Premium SP 1, 32-bit
 
 

Dust sailor, when I switched to my new name, I had firefox and trash can, no toolbars. Aren't my system specs already on here?
My System SpecsSystem Spec
05 Dec 2011   #28

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by PattiChati View Post
Dust sailor, when I switched to my new name, I had firefox and trash can, no toolbars. Aren't my system specs already on here?
Patti: its not a problem, all your things are safe in your actual user. the new user we asked you to create is just to see how your firefox performs. you could call it a TEST USER ACCOUNT. after we get the results of your firefox, you can remove it
My System SpecsSystem Spec
08 Dec 2011   #29

Windows 7 Home Premium SP 1, 32-bit
 
 

If I go into my new user account, there is nothing there but trash can and IE and firefox, I don't want that
My System SpecsSystem Spec
09 Dec 2011   #30

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

your actual user is alright don't worry we just want you to test how the mozilla ff works there
My System SpecsSystem Spec
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