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Windows 7: Mozilla Firefox errors

12 Dec 2011   #41
gregrocker

 

Or use Revo Uninstaller in Advanced mode.


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12 Dec 2011   #42
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

Hi - I have reinstalled all my adobe stuff. Also, I have had so many conflicting answers on 1. Get rid of Java and 2. get rid of cCleaner. So I am not sure what to do. Don't you need Java to run some programs. I am still getting the error of firefox cannot find server though.
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12 Dec 2011   #43
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by PattiChati View Post
Hi - I have reinstalled all my adobe stuff. Also, I have had so many conflicting answers on 1. Get rid of Java and 2. get rid of cCleaner. So I am not sure what to do. Don't you need Java to run some programs. I am still getting the error of firefox cannot find server though.
Hundreds of millions of people run PCs successfully for years and they have never even heard of CCleaner.

What does that tell you?

You may be under the mistaken impression that it is going to bail you out of some of your issues. If that were the case, how is it that hundreds of millions of PCs work fine without it?

Windows has a built-in "cleanup" tool that works quite well.

I use CCleaner because it gives me the fleeting sensation that I am doing something productive. And I am at least as compulsive as the next guy.

But, I went 15 years on PCs without using it. Successfully. CCleaner hasn't made my PC experience better, but as I said, I use it because it makes me feel good---a perfectly silly reason.

Yes, you need JAVA for some programs. Probably not as many as you think. You could uninstall it and see if you run into problems, in which case reinstall it. I'm not sure why you think it is contributing to your issues.
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12 Dec 2011   #44
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Quite a good explaination, ignat.

Patti, Both of those programs you probably don't need. Only use them if you want them. CCleaner has the potential to mess up your computer's registry, so I would recommend not having it for that reason alone. Novice users shouldn't play with it because they may not know what they are actually doing in the program.

Java is fine, but make sure it is updated (That will keep it more secure). Most of the time you won't need it, but you might as well keep it in case you do. It does make your computer slightly more vulnerable to viruses, but your microsoft security essentials virus remover should handle the viruses in such an event. Java is used for lots of things, but sometimes people don't use those things, so they don't often need java running on their computers.

You can disable it as I have done until you need to use it again in the future, then just enable it again. Entirely up to you what you do for both programs.

Patti, how is it going with the previous list I posted? Would you be able to answer some of those questions I've asked, like if firefox or your computer are still acting slow, among the other questions?
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12 Dec 2011   #45
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

I did everything you told me to do except the user account thing because I don't understand it yet. I don't have cCleaner and I do have Java enabled. I reinstalled both Adobe Reader and Adobe Flash. The Adobe Flash player was always crashing. I can't think of what else, but I had them all written down and checked them all as I did them.
My computer is running faster and the glitches are all with yahoo mail I believe. I write them but it takes forever for them to get back and then it is just like a form letter and they don't really address the problems.
I am able to go from webpage to webpage at a pretty good clip at this point. I will keep cleaning from the tools menu and running the spyware and that is all I will do. I won't download anything unless I absolutely need it.
If I can just get yahoo straightened out, I'll be good to go.
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12 Dec 2011   #46
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Did you ever fully uninstall Firefox as mentioned in post 40 in this thread?

If your problems are limited to Yahoo mail, I'm not sure what you can do about it other than delete all Yahoo cookies and doo-dads, add-ons, toolbars, and whatever other crap they might offer you.

Yahoo is in financial straits and not exactly the sharpest knife in the drawer anymore. I have a Yahoo email account that I use only once a month or so. No problems with it.
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12 Dec 2011   #47
gregrocker

 

Yahoo is consistent enough I think we can assume your problems are in Firefox.

When I connected a few weeks ago you had a shipload of Firefox Add-on's and Search providers enabled including some suspicious Search and Shopping ones which are almost always adware at the least. Once these were uninstaller and/or Disabled in Firefox to only Google, Flash, Adobe Acrobat (for online PDF's), Java (or not) and WMP player add-on you reported good performance afterwards.

What changed?

Do you have any Restore Points from that time?
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12 Dec 2011   #48
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Patti, in addition to what everyone else just said, the user account thing is just to find out if firefox works in another user account. You don't have to do it if you get lost. But I'll post some pics if it helps you out any - this will tell you how to do it if you are still interested:
  • First, Go to the start menu, then type what you see in this picture into the start menu search, and click on the link at the very top with the same name:
Mozilla Firefox errors-add-remove-user-accountspng.png
(To make the picture bigger, click on it)
  • Next, follow what the rest of the pictures tell you.
    If you are asked to create a password for your new account, it is up to you to make one or not.
Mozilla Firefox errors-create-new-user-accountpng.pngMozilla Firefox errors-naming-accountpng.png
(To make the pictures bigger, click on them)
  • Keep at it, it is not as difficult as it would seem...
    Remember, if it asks you to make a password, it is up to you to make one or not, but remember it!
Mozilla Firefox errors-exitpng.pngMozilla Firefox errors-switch-user-log-offpng.png
(To make the pictures bigger, click on them)

Now click on your new account and log in. Everything will be different, but don't panic! After it loads the desktop, just click on the start menu and type the words "FIREFOX" without the quotes. It should pop up at the top. Click it and go to Yahoo mail, and let me know if it works or not. After that, just go back to the start menu and exit out by clicking "Log off". Then click on your real user account and you are back to normal.

Now you can keep the new user account for future use, or delete it. Here is how to delete it, as they tell you how at the microsoft website:
  1. Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety, clicking User Accounts, and then clicking Manage another account. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  2. Click the account you want to delete, and then click Delete the account.
  3. Decide if you want to keep or delete the files created under the account by clicking Keep Files or Delete Files.
  4. Click Delete Account.


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13 Dec 2011   #49
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

Yes ignat, I did fully uninstall Firefox. I can do it again using revo this time. But yes, all the other problems are related to Yahoo.
I do have a question for you though (see you are not getting off scott free)
I never had to sign in all the time for all the different websites, I just stayed logged in. I live by myself, so don't have to worry about someone seeing it. Is there something I can change? I remember seeing something about deleting everything including passwords, but have no idea where I saw that. Any ideas?
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13 Dec 2011   #50
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Did you set firefox to delete everything (Cookies, temporary files, passwords, etc) and forget to change it back?
You will need to accept cookies for yahoo mail. Here is the website with information on enabling all of that stuff:
Enabling and disabling cookies | How to | Firefox Help

uncheck "clear history when firefox closes" and you might uncheck "remember download history" as well so it doesn't get bogged down and confuse you. But everything else you see there probably should be checked.

The "remember passwords" option will be on the security tab in that same window. I wrote more about this in the last paragraph of this post: V Down there at the bottom V

To clear the cache, you can do this: http://support.mozilla.com/en-US/kb/...%20the%20cache
Also, make sure you allocate some space to the cache. I think the default is 50MB of space, just make sure it isn't set to below 50. The cache is good to have, but can be cleared to clean it up a little bit (sort of "renew it" in a way).


At the bottom of that website (This one: http://support.mozilla.com/en-US/kb/...%20the%20cache ), it gives you a picture of privacy settings and how to get to it. make sure in that very last picture (the pop-up called "Settings for clearing history") you don't have anything checked at all.
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