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Windows 7: Mozilla Firefox errors

15 Dec 2011   #51
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Patti, how's the computer stuff coming along?


My System SpecsSystem Spec
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23 Dec 2011   #52
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

Well, the computer overall is faster, but I am having several problems with yahoo mail. Unfortunately there isn't a decent forum for that and writing yahoo is a joke, so I don't know what I am gong to do there. Every once in a while the xoftspy thing comes up again, but I just click it closed. I have lists of what is wrong.
My System SpecsSystem Spec
01 Jan 2012   #53
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

The computer is working great.
I have a problem with Yahoo mail and I know this isn't the forum, but I have written the software forum and got no answer. Can you give me advice where I can find help on this. Yahoo mail is "wacko". Thanksl
My System SpecsSystem Spec
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01 Jan 2012   #54
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Normally, right here. However, some of the things we might ask you to do seem to be too advanced for you and you are afraid of doing something wrong. But unless you get your hands dirty, there is no way to clean the mess. I am willing to help you again if you are willing to do the dirty. You won't even need to install anything
My System SpecsSystem Spec
02 Jan 2012   #55
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 
Yahoo Mail

I will be willing to do anything if you give me step by step instructions.
For some reason I am not getting email notification that someone has answered. I don't know why that is, but I am putting this in advanced where I can check that box again and hopefully I will know when you answer. Thanks.
My System SpecsSystem Spec
02 Jan 2012   #56
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Alrighty, then I will gladly help you, step by step.

In order to get emails again, at the very top of this website, you will see on the far right small words at the top. One of them says "subscriptions". click it, and you will be taken to a page that looks like this:
Mozilla Firefox errors-email-notepng.png

You will need to look for the thread that says "Mozilla Firefox errors" and check the box, even if it doesn't say "instant" like mine does. Then at the very bottom, click that box and select "Instant email notification" and click on "GO", much like this:
Mozilla Firefox errors-email-note2png.png

You should be emailed for the thread now whenever someone responds.

Now patti, very important
Please tell me once again everything that is going wrong. I know you've said it like a thousand times, but I need to know it all in one post. Tell me everything that is going wrong, if it is a problem with firefox, windows, or yahoo email. Tell me everything that you cannot do, isn't loading or sending out emails, etc. After that, I will have you do things step by step.


My System SpecsSystem Spec
03 Jan 2012   #57
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

I wonder how that got changed, I always received emails from you guys before. Oh well, I did what you said and hopefully that will correct it. Ok, here are the errors I can remember:
1. When opening mail it gives the error "problem loading message"
2. "Yahoo mail was unable to connect, please reload" - this always happens. I will go to another website and come back to mail and it gives me error. Sometimes I just have to reboot.
3. Adobe flash plugin crashes a lot and I finally uninstalled and reinstalled a new one, but every once in a while it says that again.
4. "Firefox can't find server at us.mg6.mail.yahoo.com"
5. Computer just freezes up - that is on any website though
6. It won't stay logged in, it says my session is up - I have never had this before.
7. Sometimes out of the blue it will ask for my password again.
8. Everyone I email or emails me becomes a "contact"
9. Every so often, not a lot, but XoftspySE will pop up and says to reinstall because of missing components. I thought we had gotten rid of that a long time ago. This doesn't affect anything, I just skip it and go on.

So that is all I can remember and have written down. Hope you can help me without too much pain!!
My System SpecsSystem Spec
03 Jan 2012   #58
PattiChati

Windows 7 Home Premium SP 1, 32-bit
 
 

This is crazy. I just went back to the "subscription" page you sent me to and instead of it saying "immediate notification" it says "move to folder". It won't stay on immediate notification.
My System SpecsSystem Spec
03 Jan 2012   #59
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Quote   Quote: Originally Posted by PattiChati View Post
This is crazy. I just went back to the "subscription" page you sent me to and instead of it saying "immediate notification" it says "move to folder". It won't stay on immediate notification.
Patti, if you look for "Mozilla Firefox errors" in that subscription page, it should say "instant" to the right of that thread, meaning you get instant email, despite what the box says. The "move to folder" box only allows you to change the settings after you've checked one of the threads at the top, in order to change them to a different setting. It will stay on "move to folder" normally.

* Let me know if you get this email from this messege. It will work so long as Mozilla Firefox errors is set to "instant".

* Also, how are you able to get emails with Yahoo? You told me it was giving you errors. Also, you said you "remember" it giving errors. Is it still giving errors?

Can you post pictures of these errors and all the things you are having trouble with?

It may take some time for me to post directions, I may not be available fully all the time... be patient with me


Also, I looked up one of your problems and found a reason you got the yahoo error was because the server was down. Let me know if you are still getting any errors
My System SpecsSystem Spec
03 Jan 2012   #60
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Quote   Quote: Originally Posted by PattiChati View Post
I wonder how that got changed, I always received emails from you guys before. Oh well, I did what you said and hopefully that will correct it. Ok, here are the errors I can remember:
1. When opening mail it gives the error "problem loading message"
2. "Yahoo mail was unable to connect, please reload" - this always happens. I will go to another website and come back to mail and it gives me error. Sometimes I just have to reboot.
3. Adobe flash plugin crashes a lot and I finally uninstalled and reinstalled a new one, but every once in a while it says that again.
4. "Firefox can't find server at us.mg6.mail.yahoo.com"
5. Computer just freezes up - that is on any website though
6. It won't stay logged in, it says my session is up - I have never had this before.
7. Sometimes out of the blue it will ask for my password again.
8. Everyone I email or emails me becomes a "contact"
9. Every so often, not a lot, but XoftspySE will pop up and says to reinstall because of missing components. I thought we had gotten rid of that a long time ago. This doesn't affect anything, I just skip it and go on.
Patti, I can probably help you with numbers 3, 4, and 9, but all the rest need to be asked of someone who uses the same thing you do (Yahoo). I recommend asking them on their forum. All I found that might help you is this website, but you can look and see if there is another: Help Central | Help
Be sure to let them know that you aren't good with computers so they don't think you are trying to waste their time, but that you actually don't know how to do it.

But I will still try and help you with #s 3, 4, and 9
My System SpecsSystem Spec
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