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Windows 7: No 32 bit browser does NOT work. 64 bit works fine. Win7-64

21 Dec 2011   #11
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Sorry, I have limited time just now. I will post for more help to the Guru's

A Guy


My System SpecsSystem Spec
.
22 Dec 2011   #12
Zippy2Dix

Win 7-64
 
 

Thanks Mr. A Guy. I appreciate how busy this time of year is. Looking forward to any help I can get.

Mike
My System SpecsSystem Spec
22 Dec 2011   #13
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hello Mike, what was the result of the sfc /scannow?
If you have a restore point before you installed the ASUS gamer OSD, try this, System Restore.
Below my sig is a link for Revo Uninstaller. You might try that to see if it picks up anything left over from your forced uninstall.
My System SpecsSystem Spec
.

22 Dec 2011   #14
Zippy2Dix

Win 7-64
 
 

Hi Britton30,

Thanks for the reply. The result of the sfc /scannow are "no issues found". I've attempted a system restore. The most relevant restore point is early DEC - right around the time of the 32-bit browser issue beginning. The next earlier restore point is Aug-10. (I was hoping to not have to go back this far, but will if all else fails).

I will give the Revo Uninstaller can find anything left behind by the Forced Uninstall of the CrystalIDEA software's Uninstall Tool. Will report back results.

Thanks again for your valued input!

Mike
My System SpecsSystem Spec
23 Dec 2011   #15
Zippy2Dix

Win 7-64
 
 

The Revo Uninstaller did not find any remains from the ASUS gamer OSD.

I've been having a look in the Event Viewer and found something that looks problematic. There seems to be a lot of this:

Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll

And some of this:

Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\syswow64\kernel32.dll

I've taken control of the system folder and files, but was unable to overwrite the ntdll.dll file I copied from another WIN7-64 bit machine of mine. I'm going to try and boot from the Windows CD and see if I can make the replacement.

Will report back.
My System SpecsSystem Spec
24 Dec 2011   #16
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Here's an IE reset tool written by one of our members, Captain Jack Sparrow.
SF IE Restorator - Troubleshooting General Issues with IE
My System SpecsSystem Spec
27 Dec 2011   #17
Zippy2Dix

Win 7-64
 
 

Hey Britton.

Thanks for posting the nifty IE Fix-Up program, created by Captain. It's a fantastic tool! I executed all of the commoands, but unfortunately still have the same issue with 32-bit browsers. Thank you very much for posting!

Best regards, Mike
My System SpecsSystem Spec
28 Dec 2011   #18
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

It's looking like a Repair Install may be in order. There may be another way to fix it, but I'm afraid it's escaped us.

You might try creating a new Administrator account, and see if 32 bit works there. If so, your user account is corrupted, and you could transfer everything to the new user account.

http://www.sevenforums.com/tutorials...-accounts.html

A Guy
My System SpecsSystem Spec
28 Dec 2011   #19
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Good tip Bill.

A Gary
My System SpecsSystem Spec
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 No 32 bit browser does NOT work. 64 bit works fine. Win7-64




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