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Windows 7: No 32 bit browser does NOT work. 64 bit works fine. Win7-64

11 Dec 2011   #1
Zippy2Dix

Win 7-64
 
 
No 32 bit browser does NOT work. 64 bit works fine. Win7-64

Hi All,

Windows IExplored(9)-32 & Crome-32 do not work. (Error 105 (net::ERR_NAME_NOT_RESOLVED): Unable to resolve the server's DNS address.)
IExplorer(9)-64 works just fine. I've been researching my issue for a few days now and have no success inplementing the recommended fixes I've found, which included - I'll rip them off for you, without looking up the exact phrasing:
  • command line winsock flush ets.
  • "Turn Windows features on or off" uncheck, restart, recheck.
  • Complete un-install of windows Internet Explorer and re-install (from Windows update module).
  • Tools\internet options\reset.
There seems to be something fundamental to the Windows 7 64 Ultimate operating system that is preventing the 32 bit browers from working.

There are 2 potential issues that I feel may have contributed to this situation:
  1. I had installed ASUS Gamer OSD. When I tried to operate the program, it said I had installed a 32 bit version and it would not run on a 64 but system. Suspecting this to be a potential cause, I tried to unistall it, but it would not go. I bought Uninstall Tool www.crystalidea.com and used 'force removal'. This appeared to largely remove it. I then searched the registry with regedit and removed all evidence of GamerOSD & SmartDoctor (wich was installed at the same time as GamerOSD). Unfortunately this did not fix the situation.
  2. I had also recently installed a Startup delay application to 'feed in' certain startup applications upon booting the system. I wasn't happy with how it worked and uninstalled the program AFTER using the startup restore feature. I fear the resore feature may not have resored the startup proceedure properly. I've scoured through msconfig to see if there was anything obvious, but could not come up with anything.
There appears to be something wrong with a low level operation that does not allow or recognize a 32 bit browser from opperating. Any help would be appreciated.

THANKS!


My System SpecsSystem Spec
.
11 Dec 2011   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums Zippy2Dix. have a look through this thread:

Internet explorer 32-bit does not work, but 64bit does

Particularly a suggestion in post#38

A Guy
My System SpecsSystem Spec
11 Dec 2011   #3
Zippy2Dix

Win 7-64
 
 

Thanks Guy for the quick reply. I appreciate the suggestion. Unfortunately I neglected to mention that I have checked this out already. Looking forward to more suggestions.


Attached Images
 
My System SpecsSystem Spec
.

11 Dec 2011   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Well, your issue is a bit different as it generates a dns error. Can you access Seven Forums directly with the ip address from a 32 bit browser?

74.86.171.210

You can try flushing your dns

Start> In search box type cmd> Right click cmd.exe in results above and choose Run as administrator> When the command prompt opens type

ipconfig /release

Enter

ipconfig /renew

Enter

ipconfig /flushdns

Enter

If no help, I'd suggest you try running the System Files Checker

SFC /SCANNOW Command - System File Checker

You can also do a clean start to see if a program is interfering

Troubleshoot Application Conflicts by Performing a Clean Startup

A Guy
My System SpecsSystem Spec
11 Dec 2011   #5
Zippy2Dix

Win 7-64
 
 

Hi, Thanks again for your input. Much appreciated!
  • When I enter the IP address in the 32 bit browser and hit enter, the web address appears. http://www.sevenforums.com/
  • I've done the ipconfig routines several times already.
  • I've done the SFC /Scannow twice previously also.
  • I'll give the clean boot routine a shot in the morning and post results.
Thanks again.
My System SpecsSystem Spec
11 Dec 2011   #6
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

OK, and another thing to try. Open the advanced command prompt as above, and type:

ping www.sevenforums.com

Enter

Let us know if it is successful. A Guy
My System SpecsSystem Spec
11 Dec 2011   #7
Zippy2Dix

Win 7-64
 
 

Going to try that 'clean startup' now.


Attached Thumbnails
-ping.jpg  
My System SpecsSystem Spec
11 Dec 2011   #8
Zippy2Dix

Win 7-64
 
 

Unfortunately, dissabling all Non-Microsoft Services did not resolve the situatuion.
My System SpecsSystem Spec
11 Dec 2011   #9
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

OK, let's try this:

Start> Control Panel> Network and Internet> View network status and tasks> Local area connection> (You can try diagnose, and see if it finds and corrects any errors, if not, continue from this step) Properties> Click on Internet Protocol Version 4 (TCP/IPv4)> Click properties button> On general tab make sure Obtain an IP address automatically, and Obtain DNS server address automatically are both checked> Click on Advanced tab> DNS tab> Confirm your settings are the same as in the 3rd picture> Click on WINS tab> Make sure setting are the same as my 4th picture









A Guy
My System SpecsSystem Spec
21 Dec 2011   #10
Zippy2Dix

Win 7-64
 
 

Sorry for the delayed reply to your most recent list of actions to be taken:
  1. Start> Control Panel> Network and Internet> View network status and tasks> Local area connection> (You can try diagnose, and see if it finds and corrects any errors, if not, continue from this step) No problems discovered.
  2. Properties> Click on Internet Protocol Version 4 (TCP/IPv4)> Click properties button> On general tab make sure Obtain an IP address automatically, and Obtain DNS server address automatically are both checked> Setup matches yours.
  3. Click on Advanced tab> DNS tab> Confirm your settings are the same as in the 3rd picture> Setup matches yours.
  4. Click on WINS tab> Make sure setting are the same as my 4th picture Setup matches yours.
Unfortunately, my network settings you mention are all as they should be. Hopefully you have some more areas of potential problem I can troubleshoot.

Regards, Mike
My System SpecsSystem Spec
Reply

 No 32 bit browser does NOT work. 64 bit works fine. Win7-64




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