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Windows 7: FireFox keeps opening up in alternative default page!

13 Dec 2011   #1
ILoveKnowledge

Windows 7
 
 
FireFox keeps opening up in alternative default page!

Hi all! I don't know why this is happening! My Mozilla Firefox (newest version) since yesterday keeps opening up in a default homepage (bankofamerica) and I don't even use Bank of America~! When I go to change it to use it a different default page, it sets it as the different page (or even default) but then when I reopen FireFox, it goes back to the default B of A page...

I ran virus scanner and windows defender and there appears to be no virus or anything wrong with my comp in regards to that...

Does anyone know why this is happening? Thanks in advance!


My System SpecsSystem Spec
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14 Dec 2011   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

try uninstalling and reinstalling it
My System SpecsSystem Spec
14 Dec 2011   #3
ILoveKnowledge

Windows 7
 
 

It's giving me an error in trying to uninstall it. This is super weird.
My System SpecsSystem Spec
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14 Dec 2011   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

what error?
try uninstalling it with cCleaner
http://www.piriform.com/ccleaner
My System SpecsSystem Spec
14 Dec 2011   #5
Not Myself

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
18 Dec 2011   #6
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

It sounds like your home page may have been hijacked. If so, the BofA page may well be fake. Here is something to try.

Navigate to C:\users\(User Name)\AppData\Roaming\Mozilla\Firefox\Profiles\(Random Name).default\user.js

Right click on user.js and open in notepad. See if there is reference to this BofA page.

Or, you could rename the user.js to user.js.bak, and then reset the homepage in FF and see if it will stick. If so you can delete the renamed file, and see if the issue returns.

Suggest you scan with MalwareBytes and SuperAntispyware just in case.

A Guy
My System SpecsSystem Spec
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 FireFox keeps opening up in alternative default page!




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