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Windows 7: IE9 will not open email web sites???

15 Dec 2011   #1
swider03

windows 7 64 bit
 
 
IE9 will not open email web sites???

On my computer at work with windows 7 on it IE9 and Firefox isnít working anymore on certain websites (i.e. email website will not go to the log in page Iíve tried a few different sites). After loading for a while it will go to a blank white page. Iíve tried some simple IE9 troubleshooting such as deleting browsing history, resetting IE9, uninstalling and going back to IE8 and it still has the same problems, turning off all firewalls and virus protection, I looked for a virus by downloading two new viruses detecting softwareís (bit defender and Kaspersky). I thought it could be a problem with logging on to the part of the web site that will use encrypted information. But I can log on to a banking site or other sites where I log in and it works. So I think maybe now it could be trouble logging into sites that use pop3 servers. Another kicker to this problem is that Google chrome dose work on these web sites but it takes longer than normal. Also my laptop hooked up to the same router works without a problem. Last idea I had was a sector of my ram is bad and has created a problem with a .dill with the windows software. Any ideas or help would be great thanks


My System SpecsSystem Spec
15 Dec 2011   #2
Neutron16

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
 
 

Please download this SF Diagnostic Tool.

Right click on it and Run as administrator.

When program starts - click HOSTS button. Wait until program reports success or failure,
then click on Startup Info button.
When it will reports success, check out Seven Forums folder on your Desktop.

There should be 3 files:
hosts.txt
RunInfoCurrent.txt
RunInfoLocal.txt

Upload files as attachments to your post:
My System SpecsSystem Spec
16 Dec 2011   #3
swider03

windows 7 64 bit
 
 

heres the three files


Attached Files
File Type: txt hosts.txt (824 Bytes, 35 views)
File Type: txt RunInfoCurrent.txt (275 Bytes, 23 views)
File Type: txt RunInfoLocal.txt (686 Bytes, 22 views)
My System SpecsSystem Spec
17 Dec 2011   #4
Neutron16

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
 
 

Where was nothing suspicious in those text files.

Could you please measure your internet speed and PING with Speedtest.net - The Global Broadband Speed Test ?
Also, please tell us what are those email websites?
My System SpecsSystem Spec
17 Dec 2011   #5
swider03

windows 7 64 bit
 
 

internet sites were hotmail.com aol.com yahoo.com where you log into the sites and some random ones online while most other sites work. i tried the Speedtest.net - The Global Broadband Speed Test and that doesn't work on internet explorer or Google chrome it just goes to a white page but i know that it runs at a good rate getting download speeds of 4 MB. i have done all general resets and the other found on the forms also downloaded registry repair programs and that didn't work, now i think im on resetting windows 7 which i feel is the next step but if i really don't want to do that. if you could help that would be great.
My System SpecsSystem Spec
17 Dec 2011   #6
roncerr

Windows 8 Pro w/MC 32-bit
 
 

When you did a reset of IE, did you remember to check "Delete Personal Settings"?
My System SpecsSystem Spec
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 IE9 will not open email web sites???




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