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Windows 7: Screen remnants Firefox 9.0.1

01 Jan 2012   #1
gogreen

Windows 7 Home Premium x64 SP 1
 
 
Screen remnants Firefox 9.0.1

I notice in Firefox 9.0.1 on both a laptop and a desktop that closing Firefox leaves remnant stuff (see photo) above the taskbar. The remnants appear after opening and then closing the bookmarks list.

Pressing WindowsKey-D to redraw the desktop clears it. Nevertheless is this a Windows 7 issue or a Firefox issue? Anyone else having this problem? How is this solved?

BTW, my graphics card is up to date.

Thanks.




Attached Thumbnails
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My System SpecsSystem Spec
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01 Jan 2012   #2
GianniDPC

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by gogreen View Post
I notice in Firefox 9.0.1 on both a laptop and a desktop that closing Firefox leaves remnant stuff (see photo) above the taskbar. The remnants appear after opening and then closing the bookmarks list.

Pressing WindowsKey-D to redraw the desktop clears it. Nevertheless is this a Windows 7 issue or a Firefox issue? Anyone else having this problem? How is this solved?

BTW, my graphics card is up to date.

Thanks.
Uhm.... did you try another version of FF ?
My System SpecsSystem Spec
01 Jan 2012   #3
Hipster Doofus

Windows 7 Pro x64 -- PCLinuxOS KDE4 FullMonty 2011
 
 

No issues here with Firefox 9.0.1. Hopefully it will settle down & behave.
My System SpecsSystem Spec
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01 Jan 2012   #4
gogreen

Windows 7 Home Premium x64 SP 1
 
 

Didn't happen with an older version.
My System SpecsSystem Spec
01 Jan 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

uninstall. restart. re install. check if its back to normal.
My System SpecsSystem Spec
01 Jan 2012   #6
gogreen

Windows 7 Home Premium x64 SP 1
 
 

Hmmm. I tried to uninstall it, but I couldn't. I'm clicking on "uninstall" in Control Panel's "Programs and Features," and nothing happens. I then tried to run helper.exe, and that also didn't work (nothing happens).

Also, I see in the programs listing that version 3.6.8 is listed, but not 9.0.1, which I recently installed and am currently running. Did 9.0.1 install over 3.6.8? Shouldn't both be listed? And since I'm running 9.0.1, where the heck is it?
My System SpecsSystem Spec
01 Jan 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by gogreen View Post
Hmmm. I tried to uninstall it, but I couldn't. I'm clicking on "uninstall" in Control Panel's "Programs and Features," and nothing happens. I then tried to run helper.exe, and that also didn't work (nothing happens).

Also, I see in the programs listing that version 3.6.8 is listed, but not 9.0.1, which I recently installed and am currently running. Did 9.0.1 install over 3.6.8? Shouldn't both be listed? And since I'm running 9.0.1, where the heck is it?
weird
download and install ccleaner CCleaner - Optimization and Cleaning - Free Download go to tools>uninstall and check if FF is listed there. if it is, uninstall it and post back.
My System SpecsSystem Spec
02 Jan 2012   #8
gogreen

Windows 7 Home Premium x64 SP 1
 
 

Same listing in CCleaner ( I use it often!). Version 3.6.8 is listed even though I'm using 9.0.1.
My System SpecsSystem Spec
02 Jan 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

did you download and install firefox? or did it auto-update its self? which version did you have installed before 9.01?
My System SpecsSystem Spec
02 Jan 2012   #10
gogreen

Windows 7 Home Premium x64 SP 1
 
 

Well, I downloaded "Firefox Setup 9.0.1.exe" and re-installed it. It's listed correctly now in "Programs and Features," version 3.6.8 is gone, and I then successfully uninstalled 9.0.1 and reinstalled it.

However, the screen remnants are still there!

Any suggestions?

BTW, thanks, koolkat77, for sticking with me on this.
My System SpecsSystem Spec
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 Screen remnants Firefox 9.0.1




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