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#1
Windows Live Mail 2011 keeps crashing - what to do?
I have Windows Live Essentials 2011 installed on my Fujitsu Siemens Laptop. Whenever I log in to mail, I type in my username and password, I read a couple of emails and then it crashes!
This is the problem details that come up every time:
Please can you help!Problem signature:
Problem Event Name: APPCRASH
Application Name: wlmail.exe
Application Version: 15.4.3538.513
Application Timestamp: 4dcdb9d1
Fault Module Name: StackHash_2264
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 1929a8ed
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Do I have to reinstall it or anything else?
Thomas