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Windows 7: Cannot access all my accounts in LiveMail


05 Jan 2012   #1

windows 7 x32
 
 
Cannot access all my accounts in LiveMail

I have 5 email accounts, Hotmail.com and live.com.

Windows Live Mail only lets me access 3 of the accounts. The other two, 1 Hotmail.com and 1 live.com, are not working right. All five accounts show up on the list, but the two accounts in question do not have the little triangle beside them. If I click on them all I get is a message box telling me that Livemail is trying to synchronize. This has been ongoing for three days.

If I go to the Hotmail website I can access all my accounts with no problem.

This is a new computer with Windows 7. I have used Windows Live Mail on an XP computer for many years with no problems. I have uninstalled and reinstalled Windows Live Mail several times, with the same results.

Any suggestions?


My System SpecsSystem Spec
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05 Jan 2012   #2

Win7 H.Prem. 32bit+SP1
 
 

Hi wilsondew, welcome to Seven Forums.
Is it Live Mail you added to your pc, or Windows Live Mail 2011. There is a difference.
My System SpecsSystem Spec
06 Jan 2012   #3

Windows 7 Home Premium 64-bit, SP1
 
 

Quote   Quote: Originally Posted by wilsondew View Post
I have 5 email accounts, Hotmail.com and live.com.

Windows Live Mail only lets me access 3 of the accounts. The other two, 1 Hotmail.com and 1 live.com, are not working right. All five accounts show up on the list, but the two accounts in question do not have the little triangle beside them. If I click on them all I get is a message box telling me that Livemail is trying to synchronize. This has been ongoing for three days.

If I go to the Hotmail website I can access all my accounts with no problem.

This is a new computer with Windows 7. I have used Windows Live Mail on an XP computer for many years with no problems. I have uninstalled and reinstalled Windows Live Mail several times, with the same results.

Any suggestions?
" not working right " is a little vague and generalized to really know what is not right.
In any event, Hotmail issues and all Windows Live problems belong to Windows Live Solution Center.
If you are unable to resolve the issues at this forum, you might want to consider posting to WL Solution Center forums.

Hotmail Forum - Hotmail Threads section.
Hotmail Threads

Windows live Mail forums - Mail Threads section
Mail Threads

P.S. Have you double-checked your Hotmail account settings ?
My System SpecsSystem Spec
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06 Jan 2012   #4

windows 7 x32
 
 

By "working right" I mean working as it has for the last 4 years. Live Mail was working perfectly on my old XP computer on Dec. 31; I was able to use all 5 accounts. That same day I hooked up my new Win 7 computer and installed Windows Live Mail; but was able to use only 3 of my 5 accounts. Since then I've been trying to get the other 2 accounts to be accessible.


I'll check out those other forums.



Thanks for your help.
My System SpecsSystem Spec
07 Jan 2012   #5

windows 7 x32
 
 
Problem solved

I finally got the problem solved .... after hours and hours of seeking answers.

The problem was something to do with passwords. Even though I've used the same passwords for years. Perhaps they were "corrupted?"

So I went through the process of changing passwords on the two affected accounts. Now all my accounts are showing up in Windows Live Mail, and I can read all emails on one page again.
My System SpecsSystem Spec
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 Cannot access all my accounts in LiveMail




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