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Windows 7: Outlook 2010: created new imap account, how to disable old pop3?


11 Jan 2012   #1

Windows 7 Home Premium 32bit
 
 
Outlook 2010: created new imap account, how to disable old pop3?

Hi guys, as I am using both a laptop and tablet to check email I have set up both devices with imap accounts.

The issue is that I don't want to lose all my old folders and email from the old pop3 account and I can't find a way to move or copy them to the newly created account on my laptop so I'd like to leave the old account, inactive, in Outlook.

Also, I don't want to get messages into two different folders.

Is there a way to disable the old pop3 account without removing it?

I have tried deleting the password so it won't send/receive from that account but all I get is the constant "enter password" box which is naturally not an ideal state of affairs.

I'd appreciate any advice users can offer.

Thanks in advance,
Jo

PS it probably isn't relevant but FYI the tablet is a Motorola Xoom Android and the laptop is an Asus running Win 7 Home Premium and Outlook 2010 as in the subject line.

My System SpecsSystem Spec
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11 Jan 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by boppy2010 View Post
Hi guys, as I am using both a laptop and tablet to check email I have set up both devices with imap accounts.

The issue is that I don't want to lose all my old folders and email from the old pop3 account and I can't find a way to move or copy them to the newly created account on my laptop so I'd like to leave the old account, inactive, in Outlook.

Also, I don't want to get messages into two different folders.

Is there a way to disable the old pop3 account without removing it?

I have tried deleting the password so it won't send/receive from that account but all I get is the constant "enter password" box which is naturally not an ideal state of affairs.

I'd appreciate any advice users can offer.

Thanks in advance,
Jo

PS it probably isn't relevant but FYI the tablet is a Motorola Xoom Android and the laptop is an Asus running Win 7 Home Premium and Outlook 2010 as in the subject line.
you can simply move the emails of your pop account by going to "edit" on the top left corner and "select all" you'll see that all your emails are selected, then right click and select "move to folder" and move it to your IMAP mails location. and doing this may allow you to remove the pop3 account.

either way, let us know what you get.
My System SpecsSystem Spec
11 Jan 2012   #3

Windows 7 Home Premium 32bit
 
 

Thanks for replying.

There are thousands of old messages in my old account. I don't want to move them all to the inbox on my new account but I can't find a way to create a new folder NOT in the inbox.

I've gone into web mail on my server and created a folder called "Old" at the top level, but then on Outlook it appears as a subfolder of inbox.

In Outlook when I right-click on the imap account and select "make new folder" I get an error message saying "cannot create the folder. The server responded "unknown namespace".

I think I'd better hand this issue over to the ISP.
My System SpecsSystem Spec
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13 Jan 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Hi. If the emails from your pop account aren't needed to be in your outlook for now, you could take a backup of them (export as PST files). and then delete them from your inbox, when someday you need to go through them again you could import the PST files to your inbox again.
My System SpecsSystem Spec
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 Outlook 2010: created new imap account, how to disable old pop3?




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