Internet works but not browsers

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  1. Posts : 26
    Windows 7 Ultimate x86
       #1

    Internet works but not browsers


    I'm using Windows 7 Home Premium 64-bit.

    Lately when I try connecting with any browser it says I can't like the internet is unplugged. But I can download and install Windows 7 updates. I was maybe thinking it was a virus so I installed Malwarebytes and Superantispyware. Malwarebytes wouldn't update but SAS would. It had AVG anti-virus 2011 and I uninstalled it with the Windows built in uninstaller. Then I tried using "avg remover 64 bit" and I got the message "the version of this file is not compatible with the version of windows you are running" which is strange because I have the 64 bit version of Windows. I got suspicious and tried running TDSSKiller.exe, rkill.com and some other AV programs but got the same "the version...". I read in a couple of searches that it's probably a virus and since I can't run any AV stand alone program, I suspect it is. When I ran Malwarebytes and SAS, it showed no virus's which I don't believe. Also everything in the Network and Sharing Center is totally normal showing that all is working fine. So if I can't run any of my anti-trojan, etc. programs, I can't see what it might be. This does the same in Safe Mode.
      My Computer


  2. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #2

    Is the browser your using set as default???
      My Computer


  3. Posts : 26
    Windows 7 Ultimate x86
    Thread Starter
       #3

    It does the same thing with any browser I try (firefox, IE9, crome, etc,) and also blocks Malwarebytes from updating.
      My Computer


  4. Posts : 8,398
    ultimate 64 sp1
       #4

    mmm - i wonder if it's a dns problem.

    try this: type http://74.125.224.72 into any browser address bar.
    does that take you to google?
      My Computer


  5. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #5

    raiden1701 said:
    It does the same thing with any browser I try (firefox, IE9, crome, etc,) and also blocks Malwarebytes from updating.
    Download SAS Portable from a clean pc, then run a full scan in 'Safe Mode'
      My Computer


  6. Posts : 26
    Windows 7 Ultimate x86
    Thread Starter
       #6

    The ip address doesn't take me to google, just keeps saying can't display the webpage. SAS portable found nothing either.
      My Computer


  7. Posts : 2,066
    Windows 8 Pro w/MC 32-bit
       #7

    "Microsoft Standalone System Sweeper Beta, a recovery tool that can help you start an infected PC and perform an offline scan to help identify and remove rootkits and other advanced malware": https://connect.microsoft.com/systemsweeper
      My Computer


  8. Posts : 26
    Windows 7 Ultimate x86
    Thread Starter
       #8

    Sorry for the delay, but I realized this problem has only been here for a week. So I did a system restore (in normal moded) to about 2 weeks ago but the restore got hung up for too long (something about the registry) so I restarted and ran the fix start option. So I guess the restore didn't work and I'm still where I was at the other days.

    Here are some notes:

    -running Win 7 Home Premium 64-bit
    -Only 64 bit IE9 works
    -trying to run AV programs like TDSSkiller and rkill.com give a message saying file is not compatible with the version of Win 7 i'm running, unless I need the 64bit versions which I've never needed before
    -everything seems normal connection wise (wired and wireless), but Chrome says in options that it is using a proxy to connect, but when I go to change it, it is not set to proxy, just the normal settings
    -seems like a sneaky virus, but is it?
    -I've run all the anti-virus programs I can, including all the ones mentioned
    -malwarebytes won't update but SAS will
      My Computer


  9. Posts : 2,066
    Windows 8 Pro w/MC 32-bit
       #9

    raiden1701 said:
    ...I've run all the anti-virus programs I can, including all the ones mentioned...
    So you downloaded the image of MSSS and burned a DVD/CD and then you changed the BIOS to boot from a CD/DVD, inserted the MSSS CD/CD and let the computer boot from it, not the hard drive. Correct?

    After booting to the MSSS it's a good idea to allow it to update itself before scanning the entire hard disk, just in case new definitions have been discovered since the ISO was published.
      My Computer


  10. Posts : 26
    Windows 7 Ultimate x86
    Thread Starter
       #10

    I did that but it didn't find anything.
      My Computer


 
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