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Windows 7: Internet works but not browsers


16 Jan 2012   #1
raiden1701

Windows 7 Ultimate x86
 
 
Internet works but not browsers

I'm using Windows 7 Home Premium 64-bit.

Lately when I try connecting with any browser it says I can't like the internet is unplugged. But I can download and install Windows 7 updates. I was maybe thinking it was a virus so I installed Malwarebytes and Superantispyware. Malwarebytes wouldn't update but SAS would. It had AVG anti-virus 2011 and I uninstalled it with the Windows built in uninstaller. Then I tried using "avg remover 64 bit" and I got the message "the version of this file is not compatible with the version of windows you are running" which is strange because I have the 64 bit version of Windows. I got suspicious and tried running TDSSKiller.exe, rkill.com and some other AV programs but got the same "the version...". I read in a couple of searches that it's probably a virus and since I can't run any AV stand alone program, I suspect it is. When I ran Malwarebytes and SAS, it showed no virus's which I don't believe. Also everything in the Network and Sharing Center is totally normal showing that all is working fine. So if I can't run any of my anti-trojan, etc. programs, I can't see what it might be. This does the same in Safe Mode.


My System SpecsSystem Spec
16 Jan 2012   #2
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Is the browser your using set as default???
My System SpecsSystem Spec
16 Jan 2012   #3
raiden1701

Windows 7 Ultimate x86
 
 

It does the same thing with any browser I try (firefox, IE9, crome, etc,) and also blocks Malwarebytes from updating.
My System SpecsSystem Spec
16 Jan 2012   #4
mickey megabyte

ultimate 64 sp1
 
 

mmm - i wonder if it's a dns problem.

try this: type http://74.125.224.72 into any browser address bar.
does that take you to google?
My System SpecsSystem Spec
16 Jan 2012   #5
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Quote   Quote: Originally Posted by raiden1701 View Post
It does the same thing with any browser I try (firefox, IE9, crome, etc,) and also blocks Malwarebytes from updating.
Download SAS Portable from a clean pc, then run a full scan in 'Safe Mode'
My System SpecsSystem Spec
16 Jan 2012   #6
raiden1701

Windows 7 Ultimate x86
 
 

The ip address doesn't take me to google, just keeps saying can't display the webpage. SAS portable found nothing either.
My System SpecsSystem Spec
16 Jan 2012   #7
roncerr

Windows 8 Pro w/MC 32-bit
 
 

"Microsoft Standalone System Sweeper Beta, a recovery tool that can help you start an infected PC and perform an offline scan to help identify and remove rootkits and other advanced malware": https://connect.microsoft.com/systemsweeper
My System SpecsSystem Spec
17 Jan 2012   #8
raiden1701

Windows 7 Ultimate x86
 
 

Sorry for the delay, but I realized this problem has only been here for a week. So I did a system restore (in normal moded) to about 2 weeks ago but the restore got hung up for too long (something about the registry) so I restarted and ran the fix start option. So I guess the restore didn't work and I'm still where I was at the other days.

Here are some notes:

-running Win 7 Home Premium 64-bit
-Only 64 bit IE9 works
-trying to run AV programs like TDSSkiller and rkill.com give a message saying file is not compatible with the version of Win 7 i'm running, unless I need the 64bit versions which I've never needed before
-everything seems normal connection wise (wired and wireless), but Chrome says in options that it is using a proxy to connect, but when I go to change it, it is not set to proxy, just the normal settings
-seems like a sneaky virus, but is it?
-I've run all the anti-virus programs I can, including all the ones mentioned
-malwarebytes won't update but SAS will
My System SpecsSystem Spec
17 Jan 2012   #9
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by raiden1701 View Post
...I've run all the anti-virus programs I can, including all the ones mentioned...
So you downloaded the image of MSSS and burned a DVD/CD and then you changed the BIOS to boot from a CD/DVD, inserted the MSSS CD/CD and let the computer boot from it, not the hard drive. Correct?

After booting to the MSSS it's a good idea to allow it to update itself before scanning the entire hard disk, just in case new definitions have been discovered since the ISO was published.
My System SpecsSystem Spec
17 Jan 2012   #10
raiden1701

Windows 7 Ultimate x86
 
 

I did that but it didn't find anything.
My System SpecsSystem Spec
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 Internet works but not browsers




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