Firefox is not responding Windows 7 ApphangB1


  1. moralityjustice
    Posts : 1
    Windows 7 Ultimate x32
       New #1

    Firefox is not responding Windows 7 ApphangB1


    Hi,

    Around once a week, Firefox freezes (sometimes when I'm away and sometimes when I'm using it) and Windows returns an ApphangB1 error on my laptop. I also occasionally see an ApphangB1 error when using Word and Explorer. Any thoughts? Thanks!

    Memory dump (136MB):
    http://dl.dropbox.com/u/247302/firefox.rar

    System info:
    Manufacturer Dell Inc.
    Model XPS M1330
    Total amount of system memory 4.00 GB RAM
    System type 32-bit operating system
    Number of processor cores 2
    64-bit capable Yes

    Processor Intel(R) Core(TM)2 Duo CPU T8100 @ 2.10GHz 5.6 3.1
    Memory (RAM) 4.00 GB
    Graphics Mobile Intel(R) 965 Express Chipset Family
    Windows 7 Ultimate

    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: firefox.exe
    Application Version: 9.0.1.4371
    Application Timestamp: 4ef15e74
    Hang Signature: c1af
    Hang Type: 0
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Hang Signature 1: c1af38ef43f07b8322cb7bf9b61ad04f
    Additional Hang Signature 2: 9d22
    Additional Hang Signature 3: 9d22fe617582c9a09b65d46ab91db94d
    Additional Hang Signature 4: c1af
    Additional Hang Signature 5: c1af38ef43f07b8322cb7bf9b61ad04f
    Additional Hang Signature 6: 9d22
    Additional Hang Signature 7: 9d22fe617582c9a09b65d46ab91db94d
      My Computer
    Quote Quote

  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #2

    Hello there,

    * Have you tried uninstalling & reinstalling Firefox?

    * Are you running the lastest version of Firefox?

    * Are your Extensions & Plug ins up to date?

    * Have you tested Firefox in safe mode?
    Safe Mode - MozillaZine Knowledge Base

    * Have you tried making a new profile & seeing if the problem still exists?
    Creating a new Firefox profile on Windows - MozillaZine Knowledge Base

    * FYI...
    Firefox hangs - MozillaZine Knowledge Base

    Problematic extensions - MozillaZine Knowledge Base

    https://addons.mozilla.org/en-US/fir...n-list-dumper/
      My Computer
    Quote Quote

 

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