Windows 7 Home Premium x64 Internet Explorer 9 won't open ....


  1. Posts : 7
    Windows 7 Home Premium x64
       #1

    Windows 7 Home Premium x64 Internet Explorer 9 won't open ....


    I can not open IE 9. No error messages are displayed to give me any clues as to what is going on. I tried installing Google Chrome and, like IE 9, it will not open either. Currently, I can only get Firefox to open. I have scanned the laptop using ESET's online scanner, which found nothing. I also scanned with MSE with the same results. No infections of any form are found. Any thoughts as to what I can do to further troubleshoot this issue? Many thanks in advance for any and all assistance.
      My Computer


  2. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #2

    I might also mention, SuperantiSpyware was also used to scan the pc and, like the others, also found no problems. I am stumped ....
      My Computer


  3. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Anyone want to take a stab at this?
      My Computer


  4. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #4

    Only the most generic ideas:

    System Restore to a date prior to the first occurrence of the problem.

    SFC /scannow from an elevated command prompt.

    Repair installs.

    Further malware scans.

    etc. But it's peculiar that Firefox will open, but Chrome and IE won't.
      My Computer


  5. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #5

    *** But it's peculiar that Firefox will open, but Chrome and IE won't. ***


    My point exactly. That is why I came here hoping someone could offer some assistance without recommending I turn to restore points. I'll try system file check, we'll see if anything turns up.
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  6. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #6

    System File Check found corrupt files and fixed them. Still, IE9 will not open. Neither will Chrome. Weird, huh?
      My Computer


  7. Posts : 707
    Windows 7 Ultimate 64 bit
       #7

    Open programs & features & on the left at the top select view installed updates then uninstall Windows Explorer 9 & your PC should have IE8 back.
    Check windows updates for IE9.
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  8. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #8

    No go.

    "An error occurred. Not all updates were successfully uninstalled."
      My Computer


  9. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #9

    Apparently, IE9 was not installed. However, I did finally download and install IE9, but the problem persists. What the heck? I really don't want to reinstall Windows!



    Following the advice within this link

    Nothing happens when you click a link in Internet Explorer

    I am unable to register the four files listed. I get an error: "The module was loaded, but the entry- point DllRegistry Server was not found. Make sure it is a valid DLL or OCX file and then try again."
    Last edited by Theoutdoorsman; 30 Jan 2012 at 11:26.
      My Computer


  10. Posts : 2,528
    Windows 10 Pro x64
       #10

    Can you download and run procmon, and then attempt to open IE. Once you are sure it's "failed" (wait a few seconds), go to the Process Monitor window and save the log (the default name is logfile.pml). Compress that file once saved and upload here (or a file sharing site if it gets too large) and I may be able to tell you what's happening.
      My Computer


 

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