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Windows 7: Deleting in Inbox also deletes in Storage folders.


30 Jan 2012   #1

win 7 premium 64 bit
 
 
Deleting in Inbox also deletes in Storage folders.

After moving an email to my 'saved stuff' folder within the Storage folder, I delete the original item within the Inbox.

I find that the saved item has also vanished.

This has happened over 6 times. I keep restoring the item by sending it to myself again from another source.

I've been assuming that an item in the Inbox that is also in the Storage folder area would result in having two emails on my machine. Is this wrong? Is one a shortcut?
TYIA
If anyone knows of a meaningful explanation of the Folders and theory, please post it.

My System SpecsSystem Spec
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31 Jan 2012   #2

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by spamrp44 View Post
After moving an email to my 'saved stuff' folder within the Storage folder, I delete the original item within the Inbox....I find that the saved item has also vanished...
I'm using the 2009 version, but 2011 should work the same: When I move a message from any pop3 account folder to a storage folder, it just moves and there is no need to delete it from the source pop3 folder. You could try a repair of Windows Live Essentials via Programs and Features. It sure sounds like something is wrong.
My System SpecsSystem Spec
31 Jan 2012   #3

win 7 premium 64 bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
have you tried "moving" the message from inbox to the storage folder. if you do that, you will not have two emails on your machine. which email client at you using btw?
Thank you for your response. Yes. I again 'moved' your email to the Save Stuff folder. It did not move it in the usual manner - the name appears in both folders. I then deleted it from the Inbox and it was no longer in the Save Stuff folder. My email is WIndows Live Mail, v 2009 build 14.0.8089.0726. This is a new Dell, 3 weeks old and automatic updating is enabled. Nonetheless, I did as you suggested and forced an update to Windows Live - and things were updated, including Mail. Again, I selected an email, Moved it to Save Stuff. It did not leave the Inbox, was also in Save Stuff and when I deleted it from the Inbox it also disappeared from Save Stuff.
My System SpecsSystem Spec
.


31 Jan 2012   #4

win 7 premium 64 bit
 
 

Quote   Quote: Originally Posted by roncerr View Post
Quote   Quote: Originally Posted by spamrp44 View Post
After moving an email to my 'saved stuff' folder within the Storage folder, I delete the original item within the Inbox....I find that the saved item has also vanished...
I'm using the 2009 version, but 2011 should work the same: When I move a message from any pop3 account folder to a storage folder, it just moves and there is no need to delete it from the source pop3 folder. You could try a repair of Windows Live Essentials via Programs and Features. It sure sounds like something is wrong.
Thank you for your response.

I did as you suggested and forced an update to Windows Live - and things were updated, including Mail. I restarted. Again, I selected an email, Moved it to Save Stuff. It did not leave the Inbox, was also in Save Stuff and when I deleted it from the Inbox it also disappeared from Save Stuff. Nothing has changed.
My System SpecsSystem Spec
31 Jan 2012   #5

win 7 premium 64 bit
 
 

Perhaps the major problem is that I've been using the Quick Views to real emails from 6+ accounts. From there, I delete or Move emails. I can't find explanation of Quick Views so I may be mis-using, but if I have to go to each discrete email account to Move an email, it's very work intensive.
My System SpecsSystem Spec
31 Jan 2012   #6

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by spamrp44 View Post
...using the Quick Views to real emails from 6+ accounts...but if I have to go to each discrete email account to Move an email, it's very work intensive.
Somehow I knew that Quick Views would create more problems than it solved so I've never used that feature and can't say if that is the source of your problem. What I've done to get around the missing feature of a unified inbox (which was present in Outlook Express and Vista's Windows Mail) is to forward mail from several accounts to one main account that I set up in WLM. Of course that means that all mail you send will appear to come from that address, unless you leave the other accounts in WLM; then they will be available in the dropdown list for sending but you have to think about it everytime you send.

Another solution, just for moving messages around, is to use message rules to automatically sort. (You can sort by "from" "to" "account" and other things so that you would rarely have to move messages manually.)

BTW, I never suggested upgrading from 2009 to 2011. Before doing that I would have suggested doing a repair of Windows Live Essentials via Programs and Features. That may still be advisable since WLM 2011 has at least one bug having to do with Junk mail filtering that requires the repair.
My System SpecsSystem Spec
01 Feb 2012   #7

win 7 premium 64 bit
 
 

Thanks. If I can't use Quick Views to manage, I would have to do the same things for each of my6-12 email accounts depending upon how many I continue to use. Just too slow. I also had a great deal of trouble with Live Help. A click on the program takes me to the Hotmail site and finding a help hyperlink is slow and takes multiple clicks.
I bailed out, installed Thunderbird, imported Outlook Express settings, contacts and old mail within 1 1/2 hours. Live is just now wrapped well.
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 Deleting in Inbox also deletes in Storage folders.




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