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Windows 7: Mozilla Firefox Crashing

10 Feb 2012   #1
StalkeR

Windows 7 Ultimate SP1 / Windows 10 Pro x64
 
 
Mozilla Firefox Crashing

Hello, I had problems with previous versions of Mozilla Firefox, 9.0.1, 10 beta, and now I have latest Aurora, and the problems are here again.

In other versions sometimes, I got crash of browser but I was able to start it again, but sometimes it knows to don't let me to start it again.

I had Aurora crash today 3 times. Here is my latest crash report:

Code:
AdapterDeviceID: 0x06e4
AdapterVendorID: 0x10de
Add-ons: testpilot@labs.mozilla.com:1.1.2,{972ce4c6-7e08-4474-a285-3208198ce6fd}:12.0a2
AvailablePageFile: 6946557952
AvailablePhysicalMemory: 2792710144
AvailableVirtualMemory: 3501060096
BuildID: 20120209042012
CrashTime: 1328895678
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1328888771
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x06e4, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.17.12.8562
D2D? D2D+
DWrite? DWrite+
D3D10 Layers? D3D10 Layers+

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: aurora
SecondsSinceLastCrash: 101649
StartupTime: 1328888771
SystemMemoryUsePercentage: 34
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: about:blank
Vendor: Mozilla
Version: 12.0a2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :  
 MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 MSAFD Tcpip [RAW/IP] : 2 : 3 :  
 MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
 MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
 MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
 RSVP TCPv6 Service Provider : 2 : 1 :  
 RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
 RSVP UDPv6 Service Provider : 2 : 2 :  
 RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

This report also contains technical information about the state of the application when it crashed.
If anyone can help here, will be good.

Thanks, StalkeR.


My System SpecsSystem Spec
.
10 Feb 2012   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Open a command prompt and run as Administrator. See if repairing the winsock helps ... copy/paste netsh winsock reset, then press enter. Reboot and see if that resolves the problem.
My System SpecsSystem Spec
10 Feb 2012   #3
StalkeR

Windows 7 Ultimate SP1 / Windows 10 Pro x64
 
 

Hello Jacee, thanks for answering. I done that, and rebooted the pc. I'll see if Aurora crash again, I'll post here.
My System SpecsSystem Spec
.

10 Feb 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Boshko,
I believe you can send a Firefox Aurora Crash Components Report...
Have you read through the appropriate Firefox Help Forum re similar problems / solutions?
My System SpecsSystem Spec
10 Feb 2012   #5
StalkeR

Windows 7 Ultimate SP1 / Windows 10 Pro x64
 
 

Hello Jan. Yes, I have sent all the crashes, but nothing. I'll post and on Firefox Forums also.
My System SpecsSystem Spec
10 Feb 2012   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Have you tried {FF} Pale Moon or Nightly?
My System SpecsSystem Spec
10 Feb 2012   #7
StalkeR

Windows 7 Ultimate SP1 / Windows 10 Pro x64
 
 

No. I'm ATM with Aurora, and will be some time to see how it going.
My System SpecsSystem Spec
15 Feb 2012   #8
StalkeR

Windows 7 Ultimate SP1 / Windows 10 Pro x64
 
 

Now I got just plugin container.exe crash. After opening a site with flash, I got crash report.

Code:
Problem signature:
  Problem Event Name:    BEX
  Application Name:    plugin-container.exe
  Application Version:    12.0.0.4427
  Application Timestamp:    4f3a7906
  Fault Module Name:    StackHash_0a9e
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    00000000
  Exception Offset:    001bf708
  Exception Code:    c0000005
  Exception Data:    00000008
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
I'll post here, and will post on Mozilla forums.
My System SpecsSystem Spec
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