Solved Black Band & weirdly loading pages, Firefox 10.1

sweetiepie82

New member
Black Band & weirdly loading pages, Firefox 10.0.1

Hi all

I've been having HUGE trouble with Firefox for a while. I'm completely at a loss tbh, was all fine & sweet until I changed to Windows 7 x64.

I actually have 2 completely unrelated Firefox issues (both I have no idea how to solve), do I need to list these separately please?

Just in case, I'll stick with one thread for each, :rolleyes: unless told otherwise...

Problem: I cannot always see everything on certain pages that I visit because of this black band. This band expands and moves depending on where about I am on the screen. If I scroll up or down then the band morphs & I can barely see anything. If I just move my mouse up & down then it starts to bring odd snippets back. It's a real nightmare, I was trying to order something from a website last night & I ended up giving up as couldn't see anything I was doing in the end.

I have attached some screenshots too :)

Thank you in advance.
 

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Last edited:

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Intel i5 2500k
Motherboard
Asus P8Z68-V LX
Memory
Kingston HyperX 8GB (2x4GB) DDR3 1600MHz (XMP)
Graphics Card(s)
ASUS Radeon HD 5850 1GB GDDR5
Monitor(s) Displays
Dell U2311H
Screen Resolution
1920 x 1080
Hard Drives
Western Digital Caviar Black 1TB SATA 6Gb/s 64MB Cache
PSU
Antec True Power New 650W Semi Modular
Case
Zalman Z9-Plus Black Mid Tower Performance Silent
Keyboard
Logitech G110
Mouse
Logitech M235
Internet Speed
13.06 mbps
Does this occur in any other browser (ie Internet Explorer, Opera, Google Chrome)? Also, is it specific to a particular site or does it happen to all sites?

Are you using a theme for Firefox? If so, disable it. Are you using any extensions for Firefox? If so, disable all of them except for the necessities if there are any.

When did this problem start? Was it right after you installed Windows 7 x64? Or did you install any software beforehand? If you can remember when this started to occur, you can restore your computer back to a System Restore point before the problem started.
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
CPU
Intel Pentium Dual Core E6700 3.2GHz
Motherboard
ASUS P5G41T-M LX
Memory
Strontium 8192MB DDR3 1333Mhz
Graphics Card(s)
msi GeForce N560GTX-M2D1GD5 1GB
Sound Card
Realtek HD Audio
Monitor(s) Displays
CHIMEI CMV 221D 22"
Screen Resolution
1680x1050
Hard Drives
Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM
PSU
SHAW Viper-1500w Gaming PSU
Case
Black eMaxx ATX Mini Tower Case
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical Mouse 2000
Internet Speed
100GB @ 4.76Mbps
First of all; Thank you for taking your time to help :) I really appreciate it. You lot are real Godsends xx

Does this occur in any other browser (ie Internet Explorer, Opera, Google Chrome)? Also, is it specific to a particular site or does it happen to all sites?

No, it only happens with Firefox (and Pale Moon). The other browsers are fine, which really sucks cos I am not a fan of any others :(
Most sites are fine! I've just come across a few. I can live with the problem if I have to I guess, regardless of whether I finally figure out what it is I will not be switching browsers I don't thin. Especially seeing as the other problem sorted itself out.

Here's 2 sites that it does it on, maybe they have a certain script that my Firefox doesn't like?
1) 7dayshop.com - Online Store
2) Worms Competition! « Blog « GameOnStuff


Are you using a theme for Firefox? If so, disable it. Are you using any extensions for Firefox? If so, disable all of them except for the necessities if there are any.

Tried all those steps, no difference at all :(


When did this problem start? Was it right after you installed Windows 7 x64? Or did you install any software beforehand? If you can remember when this started to occur, you can restore your computer back to a System Restore point before the problem started.

No, I've had Windows installed for a while now, my initial problem (constant crashes & hanging pages) started straight away, but think that was simply down to a bad stick of RAM which I've RMA'd & replaced.
I have uninstalled a few programs then completed a system restore but no joy :confused: As I say, it's not the end of the world I guess, but it's greatly annoying!

Now I'm completely stuck. As soon as I manage (or you all manage to point me in the direction to) fix this, then my new (and very first) PC build will be absolutely perfect :geek:

If I have to live with it then hey ho, if that's all that's wrong I can still pat myself on the back ;)

:o
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Intel i5 2500k
Motherboard
Asus P8Z68-V LX
Memory
Kingston HyperX 8GB (2x4GB) DDR3 1600MHz (XMP)
Graphics Card(s)
ASUS Radeon HD 5850 1GB GDDR5
Monitor(s) Displays
Dell U2311H
Screen Resolution
1920 x 1080
Hard Drives
Western Digital Caviar Black 1TB SATA 6Gb/s 64MB Cache
PSU
Antec True Power New 650W Semi Modular
Case
Zalman Z9-Plus Black Mid Tower Performance Silent
Keyboard
Logitech G110
Mouse
Logitech M235
Internet Speed
13.06 mbps
Hmm, okay. So it's fine when you go on SF or another site such as Google?
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
CPU
Intel Pentium Dual Core E6700 3.2GHz
Motherboard
ASUS P5G41T-M LX
Memory
Strontium 8192MB DDR3 1333Mhz
Graphics Card(s)
msi GeForce N560GTX-M2D1GD5 1GB
Sound Card
Realtek HD Audio
Monitor(s) Displays
CHIMEI CMV 221D 22"
Screen Resolution
1680x1050
Hard Drives
Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM
PSU
SHAW Viper-1500w Gaming PSU
Case
Black eMaxx ATX Mini Tower Case
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical Mouse 2000
Internet Speed
100GB @ 4.76Mbps
Hmm, okay. So it's fine when you go on SF or another site such as Google?

Yeah, completely normal! I haven't come across a webpage today that has done it. It is still doing it when I click those links though.

xx
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Intel i5 2500k
Motherboard
Asus P8Z68-V LX
Memory
Kingston HyperX 8GB (2x4GB) DDR3 1600MHz (XMP)
Graphics Card(s)
ASUS Radeon HD 5850 1GB GDDR5
Monitor(s) Displays
Dell U2311H
Screen Resolution
1920 x 1080
Hard Drives
Western Digital Caviar Black 1TB SATA 6Gb/s 64MB Cache
PSU
Antec True Power New 650W Semi Modular
Case
Zalman Z9-Plus Black Mid Tower Performance Silent
Keyboard
Logitech G110
Mouse
Logitech M235
Internet Speed
13.06 mbps
Update your Firefox to the latest version if you haven't already. You can do so by clicking:
Firefox -> Help -> About Firefox

Next click:
Firefox -> Add-ons
And take a screenshot of what you see.
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
CPU
Intel Pentium Dual Core E6700 3.2GHz
Motherboard
ASUS P5G41T-M LX
Memory
Strontium 8192MB DDR3 1333Mhz
Graphics Card(s)
msi GeForce N560GTX-M2D1GD5 1GB
Sound Card
Realtek HD Audio
Monitor(s) Displays
CHIMEI CMV 221D 22"
Screen Resolution
1680x1050
Hard Drives
Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM
PSU
SHAW Viper-1500w Gaming PSU
Case
Black eMaxx ATX Mini Tower Case
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical Mouse 2000
Internet Speed
100GB @ 4.76Mbps
Something simple to try, and easy to set back if it doesn't help.

Open Firefox> Tools> Options> Advanced tab> General tab within advanced

Untick Use hardware acceleration when available , and OK your way out.

2ln7ehv.jpg


Try it now and if fixed, leave it unticked.

A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Something simple to try, and easy to set back if it doesn't help.

Open Firefox> Tools> Options> Advanced tab> General tab within advanced

Untick Use hardware acceleration when available , and OK your way out.

Try it now and if fixed, leave it unticked.

A Guy


Yesss!! That's it. Thank you so much :) Can't believe how simple the solution. Thank you again :geek:


Thank you JaidynM for all your help too. I really appreciate all time everyone puts in, you're all stars :D
 

My Computer

OS
Windows 7 Home Premium 64 bit
CPU
Intel i5 2500k
Motherboard
Asus P8Z68-V LX
Memory
Kingston HyperX 8GB (2x4GB) DDR3 1600MHz (XMP)
Graphics Card(s)
ASUS Radeon HD 5850 1GB GDDR5
Monitor(s) Displays
Dell U2311H
Screen Resolution
1920 x 1080
Hard Drives
Western Digital Caviar Black 1TB SATA 6Gb/s 64MB Cache
PSU
Antec True Power New 650W Semi Modular
Case
Zalman Z9-Plus Black Mid Tower Performance Silent
Keyboard
Logitech G110
Mouse
Logitech M235
Internet Speed
13.06 mbps
You're welcome :) Glad you got it sorted .

A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
No worries, glad Bill could fix it. :)
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
CPU
Intel Pentium Dual Core E6700 3.2GHz
Motherboard
ASUS P5G41T-M LX
Memory
Strontium 8192MB DDR3 1333Mhz
Graphics Card(s)
msi GeForce N560GTX-M2D1GD5 1GB
Sound Card
Realtek HD Audio
Monitor(s) Displays
CHIMEI CMV 221D 22"
Screen Resolution
1680x1050
Hard Drives
Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM
PSU
SHAW Viper-1500w Gaming PSU
Case
Black eMaxx ATX Mini Tower Case
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical Mouse 2000
Internet Speed
100GB @ 4.76Mbps
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