|26 Feb 2012||#1|
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Internet Explorer 9 - forced shutdown on startup
Internet explorer 9 will not allow to go anywhere but the homepage on startup. The program freezes immediately when I type in the menu bar. Here is the error message I am receiving. I normally use chrome (including right now, while searching for fixes to IE, haha go figure), but I have a plugin that links to my quickbooks that only work in IE, so unfortunately I need it fixed.
I ran Windows Update and there is an update for IE 9, but when I try to install it I get error code 9c48. I have tried every fix on the net to repair this, but to no avail. I have tried to uninstall IE9 and reinstall, but there is no update for IE9 in my installed updates. I have run sft / scannow and tried to fix the dll. I also have cleaned the registry and repaired the .net framework and 6-8 hours later. Still no IE, still no update.
I don't care about the update as long as I have a working version of Internet Explorer on my machine. Please help! I also have attached the .txt document of the cbs/logs with the erros from the scannow command.
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: IEFRAME.dll
Fault Module Version: 9.0.8112.16441
Fault Module Timestamp: 4ee8137b
Exception Code: c0000005
Exception Offset: 0006e05a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
|My System Specs|
|26 Feb 2012||#8|
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If you get IE to to show up again, try the control panel method of setting the home page to about:blank. If you still cannot find the Internet Options listed in the control panel, then paste this into the Start orb > search field
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome
and hit enter.
If IE starts and does not lock up, then there was/is a problem with the home page that IE was attempting to get to.
You could also disconnect from the internet and start IE - it should fail to find the website, unless some local file has been set as the home page.
Attached are some screenshots of a couple of ways that the control panel might show in your system.
|My System Specs|
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