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Windows 7: Fix for repairing Windows Live Mail that actually works...

18 Feb 2014   #11
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by jeffs55 View Post
I tried to search the following link to repair my WLM and it got no results in searching.
C:\Program Files\Windows Live\Installer
Just follow the path in Windows File Explorer. The "Installer" subfolder contains two exe files. I think it's the wlarp.exe file that you would double click on.


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23 Feb 2014   #12
jeffs55

Windows 7 Home Premium 64 bit
 
 

I cannot find that folder, I am that literate in computerize. What is going on is that when I am viewing Windows Live Mail and deleting emails, the program locks up meaning that it is unresponsive to the cursor. A message appears reading that WLM is not responding.
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24 Feb 2014   #13
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums jeffs55. Have you looked in Programs and Features for Windows Live Essentials, like Roderunner and roncerr mentioned?

Quote   Quote: Originally Posted by Roderunner View Post
The more experienced users do it in 'Programs and features' by selecting WLE then repair.
Programs and Features - Uninstall or Change a Program

Look for Windows Live Essentials

Quote   Quote: Originally Posted by roncerr View Post
That's right "Windows Live Mail" is not listed separately in Programs and Features. "Windows Live Essentials" is listed. That is what you highlight and click "uninstall/change" at the top to get the repair dialog. The repair actually applies to all the installed components of the Essentials package, including Mail.
A Guy
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24 Feb 2014   #14
jeffs55

Windows 7 Home Premium 64 bit
 
 

I have found WLE in programs and highlighted it and then clicked "uninstall/change". When you highlight , it turns blue and then when you click "uninstall/change" it turns gray. Then there is nothing happening. I am sitting in front of the computer for at least as long it takes me to peck this out and nothing occurred and I do mean peck. I cannot type. The programs dialog box is still open and WLE is still grayed out with no signs of anything happening. A solid 10 minutes later, there is no sign of anything having occurred. Is there any visual sign of a repair occurring?
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24 Feb 2014   #15
jeffs55

Windows 7 Home Premium 64 bit
 
 

After an hour of waiting I have now returned home to find that the WLE in programs has reverted to a blue highlight and the problem with my WLM still persisists. Again, there is no indication that anything occurred during the repair attempt.
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24 Feb 2014   #16
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

When you choose change/uninstall there should be a choice to Repair all Windows Essentials. It will look similar to this older image from the internet (it will not be Windows Live)



This utility may help you if you do not get a repair option

Fix MSE Utility - Repair Microsoft Security Essentials

A Guy
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24 Feb 2014   #17
jeffs55

Windows 7 Home Premium 64 bit
 
 

See below, the file shows as being here yet it is not found when I attempt to run. Also, as you suspected the first option was not there.


Attached Thumbnails
Fix for repairing Windows Live Mail that actually works...-mse-not-found.jpg  
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24 Feb 2014   #18
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

What version are you running? 2009, 2011, or 2012.

A new update was offered in the past few days, did you apply the update?

In your Start menu search box, type

wlarp

and double click the application highlighted in the results list

Answer yes to the UAC prompt

This brings up the dialog window to repair or uninstall.
Select Repair all Windows Essentials programs.

wlarp= Windows Live Automatic Repair Program (Process?)

Please also follow the instructions in this tutorial: SF Diagnostic Tool - Using for Troubleshooting
After step 7, attach the zipped SF_DD_MM_YYYY to a new post on your thread
See: Screenshots and Files - Upload and Post in Seven Forums

Thanks.
My System SpecsSystem Spec
24 Feb 2014   #19
jeffs55

Windows 7 Home Premium 64 bit
 
 

When I type in "wlarp" in the search box there are no matching items. I am running IE 11 and I just downloaded the updates and applied them. I am now at version 11.0.9600.16518, update version 11.0.3 KB2909921. I just opened WLM and was able to delete several emails without the program locking up. This is a first in a while and did happen after the update install. I am going to keep my fingers crossed. thanx and please stand by
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25 Feb 2014   #20
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Good news Jeff - thanks for the feedback

Fingers crossed - should be ok

This is really Vivie's thread, so if anything new crops up, please open a thread of your own to track the issue and the resolution.

Thanks,

Bill
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 Fix for repairing Windows Live Mail that actually works...




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