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Windows 7: Internet Explorer 8...Constantly stops Responding

20 Aug 2009   #1

Windows 7 RC 64 bit
 
 
Internet Explorer 8...Constantly stops Responding

Good People,

I continue to have issues using any internet browser. I am currently using Windows 7 64 bit RC. I consistantly have issues with internet explorer not responding or crashing. I am attaching the messages I get when this problem occurs, but it really happens with any browser, I have tried Firefox, Opera and Chrome with the same results. Does anyone have any ideas or suggestions. I have tried just about everything that has been suggested, Any help would be greatly appreciated.

Just so you know I have done the following:

Run without add ons, check for viruses and spyware using Malbytes and Avast. Reset internet explorer settings to original state, cleared all temp files etc etc. But I still have the same issues, faulting modules seem to mostly be related to .dll files, either MSHTML.dll or NTDLL.dll or OLE32.dll and stackhash errors.

Below are some of the messages I see in the Reliability monitor....

Description
Faulting Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7100.0
Application Timestamp: 49ee9200
Fault Module Name: RPCRT4.dll
Fault Module Version: 6.1.7100.0
Fault Module Timestamp: 49eea707
Exception Code: c0000005
Exception Offset: 00039bc9
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 3790
Additional Information 2: 379024954014d8cedb8a861556633711
Additional Information 3: 3790
Additional Information 4: 379024954014d8cedb8a861556633711

Extra information about the problem
Bucket ID: 1410637033

Description
Faulting Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Problem signature
Problem Event Name: BEX
Application Name: iexplore.exe
Application Version: 8.0.7100.0
Application Timestamp: 49ee9200
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 710eae93
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Description
Faulting Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7100.0
Application Timestamp: 49ee9200
Fault Module Name: mshtml.dll
Fault Module Version: 8.0.7100.4129
Fault Module Timestamp: 4a6a7a57
Exception Code: c0000005
Exception Offset: 0024b6d6
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID: 1411311710

Description
Faulting Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7100.0
Application Timestamp: 49ee9200
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7100.0
Fault Module Timestamp: 49eea66c
Exception Code: c0000005
Exception Offset: 0003ae05
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

Extra information about the problem
Bucket ID: 1274282752

My System SpecsSystem Spec
.

20 Aug 2009   #2

Linux (Debian, Android)
 
 

Sounds like this is a system file or hardware related problem.

Try running system file checker: Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
My System SpecsSystem Spec
27 Aug 2009   #3

Windows 7 RC 64 bit
 
 

If this was a hardware issue, what hardware would be impacting IE8? It is the only function on Windows 7 I have an issue with. Any idea on what hardware would be making this crash would be appreciated.
My System SpecsSystem Spec
.


27 Aug 2009   #4

 
 

Did you try the sfc /scannow as suggested above?

Have you tried reinstalling IE8?

I'm ruling out hardware atm.
My System SpecsSystem Spec
27 Aug 2009   #5

Windows 7 -x6
 
 

ive been having the same problem for a while now... i figured it was because of the wireless adapter i was using, so i went out and got a x64 compatible one, a belkin one... still have the problem just as often.... and its a lot.... if you find an anwser to it .... post up!
My System SpecsSystem Spec
27 Aug 2009   #6

Windows 7 Ult, Windows 8.1 Pro,
 
 

Have you guys with this problem tried using the 64 bit IE to see if the problem is still there? If it's only happening to the 32 bit IE I have an idea what the problem is.
My System SpecsSystem Spec
29 Aug 2009   #7

Windows 7 RC 64 bit
 
 

I do not get crashes with the 64 bit version of IE8. However as you know you cannot really experience all the Internet has to offer with the 64 bit version. Most of the media content is through Flashplayer or Shockwave and Adobe has made no version for IE8 64 bit only a new I guess beta release for Linux 64 bit.
My System SpecsSystem Spec
04 Sep 2009   #8

Windows 7 -x6
 
 

Quote   Quote: Originally Posted by chev65 View Post
Have you guys with this problem tried using the 64 bit IE to see if the problem is still there? If it's only happening to the 32 bit IE I have an idea what the problem is.
Happens with the x64 as well.....
My System SpecsSystem Spec
27 Sep 2009   #9
tylerorr95

 

There are two workaround for this issue which are listed here,
Fix MSI Installer/Windows Explorer/Windows Update has stopped Working

Method 1: Registry Edit

1. Click on start and Type regedit on search bar (on RUN command)
2. Navigate to following key
HKLM\Software\Microsoft\SQMClient\Windows\DisabledSessions
Click this bar to view the full image.
3. Now delete all string key except default inside “DisabledSessions”

Method 2: Disabling CEIP Customer Experience Improvement Program

1. Click start and type gpedit.msc on search bar or on RUN command
2. Now navigate to
Computer Configuration -> Administrative Templates -> System -> Internet Communication Management, and then click Internet Communication settings
Click this bar to view the full image.
3. Locate Turn off Windows Customer Experience Improvement Program, double click or right click edit.
4. Click on Enable. Apply and Ok and close gpedit window.
Click this bar to view the full image.
We need to wait until Microsoft fixes the issue and issues a hotfix
My System SpecsSystem Spec
01 Oct 2009   #10

Windows Seven
 
 

Quote   Quote: Originally Posted by TGSoldier View Post
Did you try the sfc /scannow as suggested above?

Have you tried reinstalling IE8?

I'm ruling out hardware atm.
I have completed it ! but Im still got this problem ! Can everybody give me further way to resolve it ! Thanks all
My System SpecsSystem Spec
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 Internet Explorer 8...Constantly stops Responding




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