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Windows 7: Issue opening websites, Facebook, MSN, Microsoft - IE9,FF10,Chrome

06 Mar 2012   #1
phrozenwire

Windows 7 Ultimate x64
 
 
Issue opening websites, Facebook, MSN, Microsoft - IE9,FF10,Chrome

Hi All,

I have an issue which many people have but there is no direct answer. I have a Windows 7 Ultimate x64 machine with Realtek PCIe Gigabit Network Controller (On Board). I have a DLink DIR300 Wireless router directly connected to my PC and have a PPOE Broadband connection. I am not able to open websites like, Facebook, MSN, Microsoft, VMWare to name a few. I have Comodo Antivirus installed and the Windows Firewall and Windows Bit Defender services disabled. Following troubleshooting steps have been tried:

1. Hosts File looks ok with only the localhost entry.
2. Ping returns the IP address with no drops in packets.
3. Sites open perfect on my Laptop (Win XP) / Phone
4. Have Java and Flash installed
5. Installed updated drivers for NIC card from the Realtek Website.
6. Did a flush dns and register dns
7. Reinstalled Router Software.
8. Tried adding public DNS servers.

In any browser, the status says connected by fails to open the page. Also on some websites if I click a hyperlink on the page, a new tab is opened and says connected to the page but the page stays blank. Only the title and the logo of the website come up. Please help it is very annoying.



My System SpecsSystem Spec
.
07 Mar 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

suggest to remove Comodo Antivirus and give Microsoft Security Essentials - Free Antivirus for Windows a try.
My System SpecsSystem Spec
07 Mar 2012   #3
phrozenwire

Windows 7 Ultimate x64
 
 
Same Issue

Hi Buddy,

Thanks for the reply. But I removed the antivirus and tried the websites by not putting any antivirus. As mentioned Firewall and Defender is disabled. Also an update

1. Did a fresh setup of Dlink by doing a hard reset.
2. Did netsh int tcpip reset
3. Did netsh winsock reset

Very frustrating that it cant even open VMWare.com, answers.microsoft.com, technet.microsoft.com
My System SpecsSystem Spec
.

07 Mar 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

you have tried clearing history of the browser right?
My System SpecsSystem Spec
08 Mar 2012   #5
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You could also try resetting your router.
My System SpecsSystem Spec
08 Mar 2012   #6
UsernameIssues

W7 Pro SP1 64bit
 
 

Welcome to the Seven forums phrozenwire!

Excellent posts. Great details on what you have tried.

Have you tried booting into the safe mode with networking and then attempting to surf to the sites that are giving you trouble in the regular mode?
My System SpecsSystem Spec
08 Mar 2012   #7
phrozenwire

Windows 7 Ultimate x64
 
 
Safe Mode Same Issue

Hi All,

Thanks for being so helpful. Tried Safe Mode and Same issue, the site says connected but fails to display anything.

Windows IP Configuration

Host Name . . . . . . . . . . . . : OptimusPrime
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 14-DA-E9-ED-28-2C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.0.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, March 08, 2012 5:25:59 PM
Lease Expires . . . . . . . . . . : Thursday, March 15, 2012 5:26:00 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{31FB812F-FDB4-4658-8352-E421003162B0}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

This is my IP Config data. And the most annoying part is, I am myself a Sr. System Admin in an IT Company and yet am not able to fix my own PC.
My System SpecsSystem Spec
08 Mar 2012   #8
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Have you checked in the Network & Sharing Center to see what's going on there?

You could try disabling your network adapter, and then re-enabling it.

Failing that, you could try uninstalling it, and then re-installing it.
My System SpecsSystem Spec
09 Mar 2012   #9
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by phrozenwire View Post
............Also on some websites if I click a hyperlink on the page, a new tab is opened and says connected to the page but the page stays blank. Only the title and the logo of the website come up.......
Is this repeatable (using the same website and link) or is this a random thing? If random, try any number of ways to ensure that the connection to the net is not dropping out. Maybe a constant ping to Google or streaming/downloading something that shows in task manager's graph of the network traffic.

I've worked on one network where the router quit passing DNS info after a while. Restarting the router made it working for a while... but of course, that bad router impacted all computers on the network. So, when you cannot get to these websites on the W7 box, can you then reach them using your XP system right after the failure on the W7 box?


Attached Files
File Type: bat ping google.bat (31 Bytes, 15 views)
My System SpecsSystem Spec
09 Mar 2012   #10
phrozenwire

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Quote   Quote: Originally Posted by phrozenwire View Post
............Also on some websites if I click a hyperlink on the page, a new tab is opened and says connected to the page but the page stays blank. Only the title and the logo of the website come up.......
Is this repeatable (using the same website and link) or is this a random thing? If random, try any number of ways to ensure that the connection to the net is not dropping out. Maybe a constant ping to Google or streaming/downloading something that shows in task manager's graph of the network traffic.
This is repeatable. For eg if i open this forum and click a link on it, it will say connected but will not display the contents. This repeats even if i refresh and clear cache and re run it.

Also I removed the antivirus after disabling the services and then safely removing it via Appwiz.cpl
My System SpecsSystem Spec
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 Issue opening websites, Facebook, MSN, Microsoft - IE9,FF10,Chrome




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