IE9 Crashes randomly during browsing.


  1. Posts : 9
    Windows 7 Home Premium 64-bit
       #1

    IE9 Crashes randomly during browsing.


    Hi,

    When I am browsing the web suing IE9 I get a crash randomly and sometimes after closing the browser and restarting I get a crash.

    Can someone suggest anything I could do to pin point the cause and if any of the information below will identify what it could be.

    First crash:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 9.0.8112.16421
    Application Timestamp: 4d76255d
    Fault Module Name: StackHash_edac
    Fault Module Version: 6.1.7601.17514
    Fault Module Timestamp: 4ce7ba58
    Exception Code: c0000374
    Exception Offset: 000ce653
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057
    Additional Information 1: edac
    Additional Information 2: edac5c3830855af34a315003e258c30d
    Additional Information 3: 3d5b
    Additional Information 4: 3d5b29618184208706b1f2f4b3109524

    Second Crash:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 9.0.8112.16421
    Application Timestamp: 4d76255d
    Fault Module Name: StackHash_126a
    Fault Module Version: 6.1.7601.17514
    Fault Module Timestamp: 4ce7ba58
    Exception Code: c0000374
    Exception Offset: 000ce653
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057
    Additional Information 1: 126a
    Additional Information 2: 126af7b435e3da780f2edf79d4245a08
    Additional Information 3: b94c
    Additional Information 4: b94c47321f6d8b4bdb5d5a89e4738b21

    Thanks
      My Computer


  2. Posts : 219
    Mac OS X 10.9
       #2

    Uninstall it and reinstall it.
      My Computer


  3. Posts : 9
    Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    Hi,

    Thanks for the suggestion.
    I realised there is a Toolbar installed, and once I had removed it, the crash never occurred.

    Is there anyway of finding out specifically what in the toolbar could have caused the problem from the information provided above?

    Thanks
      My Computer


  4. Posts : 219
    Mac OS X 10.9
       #4

    If you removed it completely from the system then no but if you just remove it from IE then yes. All you would have to do is reactivate one by one to see which one makes IE Crash.
      My Computer


 

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