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Windows 7: Firefox won't open

26 Apr 2012   #31
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

Quote:
Is there a way to restore it to factory settings without losing personal data?
not doing a factory restore, it will make your computer back to how it came outr the box, BEFORE ANY DATA



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26 Apr 2012   #32
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

have you tried uninstalling the version you are running now, downloading and installing another version and see if it loads? a few days back i faced a strange issue after applying update to version 11 after an extension update. i would double click firefox the screen would show for a second and kept going away. i uninstalled, reinstalled rebooted it wouldnt come back. opened task manager to see if its there in processes. seeing that it was not there i decided to go back to version 10.2. it ran fine, but now im on version 12 currently with no issues.
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 Firefox won't open




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