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Windows 7: Internet Explorer 9 - Favorites snag

16 Apr 2012   #1
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Internet Explorer 9 - Favorites snag

Hello...
I'm running Win7 (64-bit) with Internet Explorer 9.
I've been cleaning up my Favorites list, deleting no longer needed entries.
However, one stubbornly refuses to go. I'd created a folder to place the entries in and the entries themselves have deleted but left me with an empty folder I cannot delete.
All I get is a window saying 'cannot be found at this location'. I tried going into Users>My Name>Favorites>then trying deletion from there.
But no joy....
Also tried renaming with a view to deletion...but IE wouldn't let me rename...same window as above.
All this is more of an irritation than anything else but I feel I must be missing something simple...and want to know what to do in order to update my own 'knowledge base'.
Anyone know if I can 'forcibly' delete this annoyance?
Many thanks


My System SpecsSystem Spec
.

16 Apr 2012   #2
quickdraw2011

windows 7 home premium 64 bit
 
 

Welcome back to Sevenforums!

Boot into Safe Mode and try to remove.

Safe Mode

QuickDraw
My System SpecsSystem Spec
16 Apr 2012   #3
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi quickdraw....thanks for taking time to reply.
Went into Safe Mode>Users>Favorites>still no joy. Folder just refuses to budge.
Now this is really going to annoy me till I find out what's going on!
Any other ideas?

Regards
My System SpecsSystem Spec
.


16 Apr 2012   #4
quickdraw2011

windows 7 home premium 64 bit
 
 

OK, what is the folder name, and it's location?

Are you trying to remove a protected file, or Service that is currently running?
My System SpecsSystem Spec
16 Apr 2012   #5
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi quickdraw...
The folder name is 'NEW COMPUTER PURCHASE'
At 'Users>Favorites': right clicking folder>Properties gives location as: C:\Users\My Name\Favorites.

Trying to delete it brings up a window saying: ''no longer located' here!

I don't see how the folder can be 'protected' or how this attempt at deletion can be affecting a service that is running. Anyway of checking this?

In Safe Mode: I also tried dragging folder to Trash bin....no luck.

I'm stumped..
My System SpecsSystem Spec
17 Apr 2012   #6
quickdraw2011

windows 7 home premium 64 bit
 
 

I edited my earlier comments. I was tired and about ready for bed. Moving on.

Did you try using a registry cleaner to remove it.

Download CCleaner, update, scan and fix. Online help link, bottom left corner of program.

CCleaner - Download.com
My System SpecsSystem Spec
17 Apr 2012   #7
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi quickdraw....appreciate your patience and time on this little irritation. Hope you're all bright and bush-tailed now!
Don't know about you, but I do like to find out things like why this damn folder isn't deleting. It's empty, so there really should be no problem.

Already have CCleaner, run it regularly...In 'Applications', all Internet Explorer options ticked....Doesn't remove the offending folder.

I also tried going into Command Prompt: C:Users\My Name\dir to see if I could remove it from there
It lists 'Favorites' but I can't dig down into the Favorites folder to get at 'NEW COMPUTER PURCHASE'....GRRR!

I also right-clicked the folder>Properties>Security tab to check if it's being inadvertently 'shared'.
I got a window stating: 'the requested security information is either unavailable or can't be displayed'...double grrr!
So, square one looms again!
Any further suggestions?
Many thanks
My System SpecsSystem Spec
17 Apr 2012   #8
quickdraw2011

windows 7 home premium 64 bit
 
 

Yeah, this is a difficult one. Is it also listed in the Favorite's Bar? If so, try deleting from there.
My System SpecsSystem Spec
20 Apr 2012   #9
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi quickdraw...listed but doesn't delete from there either...oh dear, oh dear...
My System SpecsSystem Spec
22 Apr 2012   #10
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Hello kwil, looks like you lost your helper

Try this:

Start> In search box type cmd> Right click on cmd.exe in results above and choose Run as administrator

In command prompt type

CD "C:\Users\(your user name here)\Favorites\NEW COMPUTER PURCHASE"

Enter

Now type

RMDIR /S "C:\Users\(your user name here)\Favorites\NEW COMPUTER PURCHASE"

Enter

Type Y for yes when prompted if you really want to do it.

Let us know if that got it

A Guy
My System SpecsSystem Spec
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 Internet Explorer 9 - Favorites snag




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